"Easy to follow websites and Easy to find parts"
"Website a little confusing on how pr where your order os being shipped. "
“Thank you for your feedback! We appreciate you bringing this to our attention. We will work on improving the clarity of our shipping process on our website. Your input helps us serve you and others better. Thanks for choosing Parts Via!”
"Very fair prices and very fast service."
“Thank you for your kind words and support. We look forward to serving you again in the future! Thanks for choosing Parts Via!”
"Finding the part and ordering was easy"
“Thank you for the awesome 5-star review! We are thrilled that you found the part you needed easily. We appreciate your support and hope to help you with any future parts you may need. Thank you for choosing Parts Via!”
"Wow, should have ordered anywhere else. 6 days still processing, would have been here if I ordered from Amazon, Walmart or even China"
"I buy often from Parts Via and I always been satisfied, customer service is excellent."
“Thank you so much for your amazing feedback! We are thrilled to hear that you have had a great experience with our customer service team. We truly appreciate your loyalty and look forward to serving you again in the future. Thanks for choosing Parts Via!”
"Website was very easy to navigate around in."
“Thank you taking the time to share your feedback and thank you for choosing Parts Via!”
"I needed some replacement parts for our Warn Winch. I looked up the parts diagram for part numbers entered them into Parts Via and they had everything in stock. Shipping was Free since we went with the local pickup option and it was delivered and ready next day. Parts were even cheaper than going directly through Warn!"
“Thank you for the awesome review! We are glad we could provide you with the parts you needed at a great price, and that our local pickup option worked out well for you. We appreciate your business and look forward to serving you again in the future! Thank you for choosing Parts Via!”
"While searching for the best price on a item parts via popped up and sounded almost to good to be true . Was initially worried that i was not provided A tracking confirmation number right away wich would tell me how long to arrive , It was already delivered to my pick up point for free . So fast when all others were much slower to ship and more costly . Thank You Parts Via !"
“Thank you so much for sharing your fantastic experience with us! We're glad we could provide you with a seamless ordering process. We truly appreciate your feedback and look forward to serving you in the future. Thank you for choosing Parts Via!”
"Found they had a good price, ordered online, picked up local. Saved on shipping too. What's not to like? I wish they carried everything i needed, I'ld say goodbye to amazon."
“We are thrilled to hear about your positive experience with us! Thank you for your kind words and feedback. We are continuously working to expand our product range, and we hope to become your go-to destination for all your automotive needs in the future. Thanks for choosing Parts Via!”
"I couldn't find in search so I asked for help and quickly she found it and sent me the link and I was able to quickly order it and it was shipped very fast. "
“Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to assist you quickly and efficiently. We appreciate your support and look forward to serving you again in the future! Thank you for choosing Parts Via!”
"I received notification that the part was shipped, with a tracking # that wasn't trackable. Suddenly, I received a phone call from the shop it was shipped to. I went to pick up the item & it was unclear that it was paid for (it was). A call from the shop owner to Parts Via (Keystone Auto) had us waiting for 30 minutes for clarification! Good thing the shop owner & I are 30 year friends!"
“I'm sorry to hear about the confusion you experienced with your recent order. We strive to provide clear and efficient communication throughout the shipping process, so I appreciate you bringing this to our attention. We will look into the issues you mentioned to ensure a smoother experience for all our customers in the future. Thank you for your feedback.”
"Simple process of ordering, fast a free shipping. I would order thru Parts Via again. Only complaint was that I was leery of the payment page not https. "
“Thank you so much for your amazing review! We're so glad you found what you were looking for on our site and thank you for your feedback about the payment page. We appreciate your trust in us and thank you for choosing PartsVia! ”
"Great products and pricing."
“Thank you for taking the time to share your feedback! We are thrilled to hear that you had a great experience shopping with us. Thank you for choosing Parts Via!”
"Reasonable price and quick shipping."
“Thank you for taking the time to share your feedback. We appreciate your support and look forward to serving you again in the future! Thank you for choosing Parts Via”
A rep from Parts Via, Kimberley, has responded:
“Thank you so much for your positive feedback! We are thrilled to hear that you found our website easy to navigate and were able to find the parts you needed. If you need anything else in the future, don't hesitate to reach out. Thank you for choosing Parts Via!”