"Items are quality and kids enjoy them"
"Some products didn't have a good quality. Textile was cheap. It takes long to get my products. "
"I ordered from them on April 1st and have not received an email saying my order has been shipped. I wrote to them 2 days ago and still have not received an answer. "
“Hi,
We are sorry if you haven't received order status update on your current order.
As checked, your order is still in normal transit and rest assured the courier will update the tracking details as soon as possible.
You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"Have not yet received my merchandise."
“Hi,
We are sorry if you haven't received nay order confirmation on your current order.
As checked, your order is still in normal transit and rest assured the courier will update the tracking details as soon as possible.
You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"The previous items that I had ordered where too big for my daughter. With the voucher, it was easy to purchase them in a smaller size!"
"Fast shipping and quality products!"
"Tried tracking won’t even let me do that just want to know where my order is "
"Fabulous clothing at affordable prices "
"Second time ordering will wait to give note."
"The clothes are good quality and good prices"
"love shopping for kids clothes on patpat such great value for money. However I placed an order and it still hasn't arrived it's almost A week ago"
"I ordered my clothing. 3 days later im asked for a review. I go into the site and they’re saying my order doesn’t exist. I clearly have a receipt of it being taken out of my account, but I can’t even talk to anyone because there seems to be no contact. Im wondering if all the good reviews are someone directly from the sight because you have to maintain a certain level of good ratings from the people. If I get my items I’ll be sure to"
“Hi,
We are sorry if you haven't received nay order information in your current order.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
We have located your order order and as checked, it is still in normal transit and rest assured the courier will update the tracking details as soon as possible.
We also have re-sent a confirmation email to the associated email on your order.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"I like it not to expense I have lots of grandkids this site will work very well for me "
"I loved the adorable outfits and had to take a chance on PatPat. Not disappointed. The package came as expected. The outfits are adorable and I love the fabric! Each item came in its own ziplock bag.
These are gifts, so I'm relieved they came through.
I'll be ordering again!"
"I love shopping Pat Pat, the prices and quality of clothing are second to none."
A rep from PatPat, interfocus, has responded:
“Hello,
We truly appreciate you for placing an order with us. We can assure you that our products are of good quality and sourced out from best suppliers or manufacturers.
If in case you already receive your order and encounter issues with the items, please contact us immediately so we can assist you accordingly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”