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Verified
2/5

2022-04-11

Not happy

"Hello my dear , i order all 5 to 6 years or 6 to7 years old size . Everything is so small . I m not happy with sizes . Its a waste"

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Rep reply posted 2022-04-12
A rep from PatPat, interfocus, has responded:

“Hi,

We’re truly sorry that if the size of the items you received is not as expected. We understand the disappointment and apologize for any inconvenience that this may have caused you.

We have sent you an email to your email address associated with your order addressing your concern and offered you a resolution to properly resolve the issue.

Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”


Verified
5/5

2022-04-11

Excellent

"Highly recommend this fantastic site "

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Verified
5/5

2022-04-11

Cutsy

"Adorable and very affordable clothes"


Verified
1/5

2022-04-11

Paying extra for shipping

"I made my order awhile back paid extra for the shipping and I haven't gotten a tracking number or nothing. I tried verifying but there's no options to verify. "

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Rep reply posted 2022-04-12
A rep from PatPat, interfocus, has responded:

“Hello,

We are sorry if you were not able to receive any information about your order but no worries we'll work our way to make sure every customer are updated.

You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”


Verified
5/5

2022-04-11

Easy Shopping Experience

"I have been looking for summer pjs for my 6 month old daughter and finally found what I was looking for here on PatPat. It was an easy and enjoyable shopping experience with a lot of cute options to choose from. Can't wait to get her new cloths in!"

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Verified
5/5

2022-04-11

Under Promise/Over Deliver

"This was my second PatPat order, and it was great. The order was estimated to arrive no earlier than 4/11, but it arrived a FULL WEEK earlier!! The clothes look GREAT, and the individual packaging is ideal. "

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Verified
1/5

2022-04-11

Very long wait and at the end didn’t receive my order

"I have waited so long for my order and now it says delivered and I didn’t receive anything and their customer service is the worst "


Rep reply posted 2022-04-12
A rep from PatPat, interfocus, has responded:

“Hello,

We sincerely apologize if you have not received your order yet even though it was already marked as delivered. Upon checking here on our end, it was delivered last April 1, 2022.

Please confirm if the address you have provided when you placed your order is correct. You may check the information here:
https://bit.ly/37cWUW3

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.


Verified
3/5

2022-04-11

WinniePoo

"Been seeing these cute baby clothes....we'll see if they are a quality product. "

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Rep reply posted 2022-04-12
A rep from PatPat, interfocus, has responded:

“Hello,

We truly appreciate you for placing an order with us. We can assure you that our products are of good quality and sourced out from best suppliers or manufacturers.

If in case you already receive your order and encounter issues with the items, please contact us immediately so we can assist you accordingly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”


Verified
4/5

2022-04-11

Package still in Transit

"It was Easy to place in cart but difficult to check out my fingers don’t work well and couldn’t downloaded app. After several attempts I was able ro check out "

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Verified
5/5

2022-04-11

RETURN SHOPPER

"2ND ORDER FOR GRANDSON. NO WAY HE WILL EVER WEAR ALL THE CLOTHES I HAVE BOUGHT FROM PATPAT, BUT THEY ARE TOO CUTE TO PASS UP. EVERYTHING HAS BEEN EXCELLENT QUALITY, WASHES WELL, AND IS ADORABLE. 2ND GRANDSON ON THE WAY. GIGI WILL BE A FREQUENT SHOPPER"

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Verified
5/5

2022-04-11

"Loved the site so many cute clothes to choose from, beautiful displays of items. First time order cant wait to get my order"


Verified
5/5

2022-04-11

Now this was the best way to spend money. No hassels no delays and by the way it all looks great quality to boot a pleasure to do business.

"I love a business that shows Quality.."


Verified
2/5

2022-04-11

Not satisfied

"I have not received the product and no date or email was sent to me concerning the delivery"

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Rep reply posted 2022-04-12
A rep from PatPat, interfocus, has responded:

“Hello,

We sincerely apologize if you haven't received your order yet and thank you for bringing this to our attention. We apologize for the inconvenience this may have caused you.

Upon checking, your order is still in transit to the destination.

You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”


Verified
5/5

2022-04-11

"Beautiful clothes for little ones."

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Verified
5/5

2022-04-11

Fun and exciting

"Shopping here was fun because of all the designs you can get and the variety of clothes offered. It was also very easy to navigate. The hard part was stopping myself from adding too many things to my cart and cutting down on what i did not want to purchase. "