"Beautiful products, good price"
"Cool dress for little girls that love dinosaur.
Really great price.
Easy to use service.
I won't know about quality until it is received. "
"Great there was something for all my babies"
"Ho avuto difficoltà a inserire il mio indirizzo perchè il sistema non lo riconosceva "
"I love the prices of clothes"
"Great prices cute clothes "
"I love this app great fir mommy and me clothes"
"Not sure why I’m already receiving a survey. I just ordered on Monday, the items have not been received or even shipped. It was easy to order through PatPat and I did receive an order confirmation but have received no further correspondence. Have no I idea about the status of the order."
“Hello,
We understand that as a customer, you would like to receive your order as fast as possible. We certainly do not want our valued customers to face any sort of inconvenience in any way.
Upon checking further here on our end, it shows that your order is still in normal transit to the destination.
You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"First time ever used lots of very nice items and plenty to choose from"
"Didn't take long, all straight forward
Takes longer choosing, so many lovely things"
"i had to spend 2hrs to make this order. it tried my patience."
“Hello,
We are sorry to hear that you have encountered difficulties in placing your order due to the issues in our website. We sincerely apologize if you have to wait for a long time to have your order successfully placed.
As a growing company, we acknowledge that there are still areas to improve on. Our customers' feedback is definitely a key to knowing what those areas are so we can act on them.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"Still waiting on my items being delivered "
“Hello,
We understand as a customer you would like to receive your order as soon as possible. Upon checking, your order is still in transit to the destination.
You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"PatPat have such a great variety of products to choose from. I have purchased from here on several occasions, and it never disappoints."
"Seems really expensive. I hope the quality is worth the price."
“Hi,
We sincerely apologize if you happen to feel that items are expensive and that prevented you from getting the best experience of shopping with us.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products and services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Once you receive your package and if there will be any issues arise with the items such as quality issues, size issues, etc. you may contact our Customer Service thru chat or email at https://us.patpat.com/article/help/contact and we're more than willing to assist.
”
"Love the lovely products!"
A rep from PatPat, interfocus, has responded:
“Hello,
We are sorry to hear that you have encountered issues in entering your address. This is indeed not the kind of service we wish you to experience.
As a growing company, we acknowledge that there are still areas to improve on. Our customers' feedback is definitely a key to knowing what those areas are so we can act on them.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”