"The dresses received are bad quality. Also when I log into my account I can’t even locate this order to see if I can return. Waste of money honestly. "
"Never shopped with you before. Hopefully the product will meet my exspectations."
"Secure check out payment products "
"Fast delivery and everything was very cute and good quality!! "
"love this site
my granddaughter is so well dressed
"
"I love the options they have here. "
"The shopping bag is unstable, deletes everything, then asks to refill it, it was filled three times, I hated it"
“Hi,
We sincerely apologize if you're having an issue with your shopping cart that prevented you from having a great experience shopping with us.
We have made great efforts in making and improving our App and website. This is in line with our goal of providing our customers a more streamlined experience in shopping with us; however, we apologize for the inconvenience caused and we appreciate your time writing us to bring this to our attention.
Furthermore, we're unable to pull up any information from the details provided, Kindly provide us more information so we can sort this out. You may also contact our Customer service team via our Chat Support or send us an email: https://bit.ly/3NAfzeD”
"Great looks for awsome prices"
"Very quick and efficient can’t wait to receive my items "
"Je suis très contente d'avoir commandé sur ce site"
"Vielen Dank das war toll a"
"Love patpat beautiful clothes and so well made at affordable prices. Love love love"
"Very good price for items. Easy to order."
"Items were a gift but never arrived."
“Hi,
We sincerely apologize if you haven't received your package yet and if you didn't get any updates about it that prevented you from having a great experience shopping with us.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products and services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
We have sent you an email to the email address associated with this order. Kindly check your inbox or spam/junk folder. You may also contact us thru our chat support or email us at https://us.patpat.com/article/help/contact”
"At the checkout all the prices changed! It said because of my location in NZ but I had gone to PitPat NZ at the beginning. Very frustrating as I lost my free shiippig"
“Hi,
We sincerely apologize if your price has changed when you placed your order and also if your free shipping fee has been removed from your order.
For the price difference, it depends on what time and date our customers saw the price on the website. It could be when a customer visits the website, the promotion that has been advertised is already over and the price is back to the previous one.
However, to properly addressed and further assist you with your concern, we have sent you an email to the email address associated with your order. Please do check your inbox or spam/junk folder.
You may also contact us thru chat support or thru our email at https://us.patpat.com/article/help/contact”
A rep from PatPat, interfocus, has responded:
“Hi,
We sincerely apologize if the items you received are not the quality you expected. Don't worry, we aim for all our users' satisfaction.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products and services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
We have sent you an email to the email address associated with this order. Kindly check your inbox or spam/junk folder. We have provided some options that you might reconsider in addressing your concern. You may also contact our Customer Service thru chat or email at https://us.patpat.com/article/help/contact”