"I received an email asking if my order had been delivered...It has not of yet
"
"Love the outfit. Its so adorable."
"was a little wary regarding quality etc....I received my first order today .I am impressed Now I am going to have a hard time staying away from your website lol
"
"I have ordered from your company before and was extremely happy with my purchase. Size was spot on for Australian sizes too.
"
"Very good material. my kid loving it"
"Still waiting for my order"
“Hello,
We sincerely apologize if you haven't received your order yet and thank you for bringing this to our attention. We apologize for the inconvenience this may have caused you.
You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"The clothes are absolutely beautiful "
"Ordered first time with a recommendation from my friend. There are good selection of products that you wouldn't find from any retailers in NZ but very looong delivery time. And no notification for dispatching or delivery details even after a week of purchasing goods. "
“Hello,
We understand as a customer you would like to receive your order as soon as possible. Your order is still in transit to the destination.
You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Found the gift I was looking for."
"The experience was great."
"I really loved the unique patterns/styles and colors to choose from, and I love that I can dress my almost 2 year old in matching outfits with her 4 year old sister. The prices were great, and the free shipping over $45 is great! I will be ordering from PatPat again."
"I had trouble for days with the cart showing "11" on every item. Needed to order 2 different sizes.
Ok today but long shipping time. Will see how it goes."
"I love sending fun clothes to our nephew in the military for his son. It is easy to purchase and send to whatever base they are on. Clothes are wonderful quality and nice variety . "
"It appears the the mobile website was adding the incorrect sizes and reflecting the same sizes I had in my cart even though those items did not come in those sizes. I reached out and placed the order thinking I could tell them the size I needed since the size shown on my confirmation email does not exist on your site. This was back and forth for days before I decided to try a desk top and it is not having the same issue. "
“Hi,
We are sorry for the confusion you had regarding the size of the item you have placed.
You may check further the sizes available for this item:
https://bit.ly/38o3bP1
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Great site.clear pics.good prices."
A rep from PatPat, interfocus, has responded:
“Hello,
Thank you for your feedback. We apologize for the confusion caused by the email that was sent to you. Upon checking further, your order is still in normal transit to the destination.
You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”