"Loved the stuff I got and it came quickly good job"
"Cute styles for girls to chose from"
"Everything was beautiful. Can't wait till she can wear them. Shipping was fast."
"Pat Pat always deliver - and their clothing is beautiful!!"
"Tried 3 different cards all rejected, never had any issue with these cards before. Started again, no option to pay with card available at check-out, clicked on PayPal, was then offered option to pay with card so entered 1st card details again, surprise surprise, no problem."
"Always happy with purchases. Reliable company"
"Bought a "Mommy & Me" pair of dresses for my wife and daughter. They are appropriately priced for what they are ... fabric feels almost single-use. They're planning on wearing the dresses to the park tomorrow, but when our daughter gets grass stains on hers we will see how well the dress can stand up to laundry detergent and a bit of pre-wash scrubbing."
"I was told of this site by a friend. Great for children's clothes as well as adult items"
"Very good service would use again "
"Order placed 3/22, not received. No updates. Will not order from this company again! I have received orders from other companies placed after this one. Very disappointing!"
“Hello,
We sincerely apologize for the inconvenience you have encountered regarding our shipping time. We understand as a customer, you would like to receive your order as soon as possible.
Upon checking further here on our end, it shows that it is still in transit to the destination. Based on our website, counting from the day that your order was settled , the processing and delivery time is within 14-22 days.
You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"Lovely clothes to order but still not received my order :("
“Hello,
We sincerely apologize if you haven't received your order yet and thank you for bringing this to our attention. We apologize for the inconvenience this may have caused you.
You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"Love shopping for my new grand due in july"
"Haven’t received item yet."
“Hello,
We are sorry to hear that you have not received your item yet. We understand as a customer you would like to receive your order as soon as possible. Upon checking further, it shows that your order is still in transit to the destination.
You may have an option to check your order’s status here: http://www.PatPat.com/guest/orderquery. You may also learn more about our Processing and Shipping Time frames here: https://www.PatPat.com/delivery.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"me mandaron un correo de que en mi primer compra me harian descuento pero nunca hubo la oportunidad de meter el codigo"
“Hello,
We are sorry to hear that you have encountered difficulties in applying a discount to your order.
We understand that you received a discount code for first time customer. For your future orders, you may follow the steps in this video on how to apply a discount or voucher.
https://bit.ly/37cOY6E
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"it was very easy to manuver through the website and you have a lot of wonderful clothes for girls and boys i will be back to purchase more items."
A rep from PatPat, interfocus, has responded:
“Hello,
We sincerely apologize if you have encountered issues in paying your order. We are sorry to hear that on your first try, you card did not go through.
It might be that by the first time, there was a glitch in our system which is why you card was not accepted. If in case you will place again an order in the future and encounter the same issue, please let us know so we can assist you accordingly.
As a growing company, we acknowledge that there are still areas to improve on. Our customers' feedback is definitely a key to knowing what those areas are so we can act on it.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”