"Got a good price on a plasma TV so I placed an order over the phone. Order process was very fast and smooth. Email communication was also very good. Delivery however was not so good. Delivery had nothing to do with Paul’s TV. Shipping company was Home Direct USA. They had posted delivery time of 11 to 3pm on their website, which required me to take a day off from work. On the day of the delivery I called Home Direct around 2pm and they stated it is on route. They put me on hold to speak with the driver and when they got back they said he should be there in 30 minutes. When the driver arrived he mentioned that he did not pick up the van until 4pm. To make the long story short, the TV did not arrive until 7:30pm. Had it been scheduled properly I would not have wasted the day off. Again I do not think Paul’s TV was at fault."
"All I can say is WOW! 5 star treatment all the way.. Great pricing, super fast delivery, VERY friendly and helpful delivery service to my home and the online chat with (John) was exceptional.. Paul's TV, has a customer for life and you can bet I will tell all of my friends! Keep up the great work."
"I am very happy with Pauls TV. Friendly customer service and fast shipping. Have my 82 inch TV for 2 weeks so far, everything looks amazing. I will definitely use Pauls TV in the future. "
"I worked with Seth Ragona to purchase a TCP65VT50. Seth diligently worked with me and his manager to get me the best possible pricing. Remarkably too, I ordered the set at around noon on Friday and it was delivered Saturday at about 1 PM ... WHAT GREAT SERVICE. Seth professionally followed up by email with information about the extended warranty. Simply GREAT service from an individual who represents a quality company! I will buy from PAUL'S TV again and recommend Seth to everyone."
"I really can't complain about anything. Very decent shipping time. They called a few times before they arrived. The Box the TV came in, a larg one at that, didn't have a dent on it. It was just as easy buying it from Pauls TV as it would have been from the local Wal-Mart. But better yet..it was less expensive."
"Purchased a 65" Plasma TV from Paul's. Great pricing as it was the lowest found anywhere on the internet. Prior to purchasing the TV, I used the 'LIVE CHAT' on Paul TV's website. Chatted with a Customer Rep about different plasma TVs and delivery options which was very convenient. The purchase and delivery process went smoothly and the new TV is working great as expected. Overall, a good experience from purchase to delivery. Would not hesitate to recommend or purchase again from Paul's TV.
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"I had been looking for a particular plasma flat screen TV for awhile and in my search I checked out Pauls TV. They had the model I was looking for at the right price. I bought it, it was shipped right away, the delivery people opened it up and checked it out, even turning it on. It was one of the best internet purchase events I've ever had. No problems from start to finish. I also got a $100 gift certificate to Restaurant.com I highly recommend Pauls TV. They seem to want to do business the right way."
"This was the lowest price I found for the TV I purchased. The internet order was processed and shipped promptly (there was a bit of a delay with the local delivery company), but overall the service was very good."
"I was very pleased with my purchase from Pauls TV. I had the "white glove" delivery and everything went very smoothly."
"Pauls's TV is awesome. Specifcally, call and ask for OMAR. i just bought 4 plasma/LEDS from him. i woudln't go anywhere else because he is so clear on the orders. they clearly have the best price and Omar's customer service is killer. every time i called him, he promptly answered my questions. why would i buy it anwhere else when i get the manufacturer's warranty from LG and i get the customer service from Omar and Paul's. It's a no brainer; call Omar at Paul's!!!!"
"Paul's TV had an excellent selection of Home Theater products at the best price I could find online. Great customer service as well as prompt shipping and confirmation made this worrisome experience of buying a TV online, very simple. I would definitely purchase another TV or home theater product from Paul's TV again."
"I have recently placed two orders from Pauls TV. I have found every step of our relationship exceeding my expectations. First, the prices have been excellent. Second, their support groups have been able to answer any and all techanical questions I have had and their follow up to be sure we were statisfied has been excellent. There were no delivery charges and no sales tax. They had a sale after I ordered one item and when I inquired, they had the sales price difference in my account the following day. I will continue to allow Pauls the opportunity to compete for our business. RDT."
"Overall I have been very happy with my purchases from Pauls and will buy from them again.
This is the second TV I've purchased from Paul's. I've found their pricing to be very competitive and quality of product has been good as well. My first purchase was executed from a store and second purchase was through their call center. If you have a store close by I would recommend making your purchase in the store or over the phone with a local store rep. Found it to be better service and would do this on my next purchase from Pauls, although there were no sigificant issues doing it through their call center. I was expecting a "basic setup" to be included but had to do this myself. No big deal, just a missed expectation and a little extra work for me."
"My service Rep. we spoke to was Gaberial Ochoa . He was extremely courteous, and helpful, answered any questions we had, gave us a great price on our 47" LG tv we were looking for and other items we ordered . Order processing was excellent , ordered our items on 09-03-12 and received our tv on 09-05-12. Great delivery service , without any damage issues. We will definitely order again from Pauls Tv and recommend them to anyone. Love, Love our new tv. "
"Excellent ordering through to after sale. They followed up a month later to check on me. A perfect transaction"