"I ordered several custom-sleeved fans and cables on Wednesday, they shipped on Thursday, and I received the shipment on Saturday. Nice selection and decent prices, and their site was easy to navigate."

"I ordered from them because of the good things I heard on a popular hardware forum.

I goofed,and they fixed it very quickly with no problems."

"Performance-Pcs just flat out rules. They have those sometimes hard to find items, and usually come through with a solid price. Service is always fast and top rate. I would use them more, but overall the other biggie tends to still have lower prices. Understandbly, it's hard to compete against the huge ones, but PFRMPCs is always on the list to check out."

"BE CAREFUL. Performancepcs.com is a bad e-tailer. This company will ship you items even if they are missing pieces or defective, and when you try to exchange them on warranty or just because they are defective, they will send you rude e-mails talking about something completely different and drag the process on and on until they're exchange period is over and then you have to deal with the manufacturer directly (which you can't do until the sellers exchange period is over). So you'll end up with a defective item which you can't exchange for at least a month (minimum). Customer satisfaction is definately not a priority with this company, and the snobby, rude remarks do not help. I've placed 7 orders in a short time frame with this company and each order has ended up having some sort of an issue, but I can gladly say I've learned my lesson about shopping at Performancepcs.com and will not be doing it again, too bad for them, I like spending money on stuff I don't need, and I've found a few good online retailers to spend my money at. Goodbye scam artists, enjoy the lost sales, you deserve it."

"I must admit that Performance PC's came through with Performance service. Initially there was a minor problem with communications but they did go out of their way to rectify it. My communication with them today proved that they do indeed value their clients."

"Performance Pcs never fail to impress me with their services since 2006 :) "

"Right now I'm a regular customer of Performance-PC's because it's service very good. Just now i ordered a Left angle to right angle SATA II data cable and they sent the wrong one which is Left angle to straight angle SATA II data cable, then i tell the Sales dept. of Performance-PC's and you know what they sent the Data Cable free of charge. This kind of service is the best. Hope Performance-PC's will be more successful and profitable this year. Best Regards to all the guys at Performance-PC's."

"My order was filled promptly and arrived in good time. I got what I ordered. Who can ask for more?"

"Excellent service. I ordered a Lian Li Raptor X Mod and it arrived in perfect condition and in a timely fashion. Would buy from them again."

"Great products, prices and shipping! This was my first purchase at performance-pcs.com and I've VERY pleased! They will be the first place I look when searching for PC parts from now on!"

"Order arrived intact on 10/9. Workmanship was good only minor complaint is that my case was missing 1 thumbscrew. Would order from Performance-PC's again."

"I placed an order with this compnay and when I recieved my package there was 10 female fan molex fitting's missing I sent them an email telling them of the shortage they promptly answered saying that if there were two signatures on the invoice I recieved the parts. I told them that I diden't recieve them. After this I could see this was going nowhere so I told them to not worry about it. I hate writing reviews especially when they are negative. The more I thought about it I decided to post this the total of the missing items is $2.90 not a big deal. When I told them to forget it I thought they would at least offer to ship the missing part's but they diden't. It makes me think they think I am lying If I was going to try and scam them out of something it'snot gonig to be for $2.90. I could contest the charge on my credit card but for this amount it isn't worth the hassel. I'll have to think twice before I order from them again."

"I was searching around the internet for a wireless keyboard with built in
trackball. Came across a tech write up on the model I was interested in that
was linked to performance-pcs.com as the supplier which the author used to acquire
said model. Not only did performance-pcs.com have the best price I could
find ($20 cheaper then anyone on Ebay) but shipping was fast as it took only
two days to get to me. Great prices and fast service, Ill be buying more
products from Performance-pcs.com!

Thanks
Nathan Sprague"

" In the spirit of free & constructive speech.

Sales communication can be on the quirky side; PcP's tech-no-gal seems fine n' dandy when allowed to contact her.
She doesn't mind, don't get Me wrong.

The deal with this incident was:

Custom
Order wasn't completely fullfilled; order included 3 sets or 12 pins, received only 3; requested a 9 pin supplement; the reply, take what we give U, U get no more; we -will not- offer more pins than connectors; if Pcp can break 3 pins from a 4 set, why not?
however, sales did take out the time to type up Ur wrong, we are right messages; I personally prefer tips for mod crimping myself, sales claimed they didn't have time for this; go figure. Something is missing when a shop can offer a virtual hideout reporter, sleeving lessons, snapshots, a personal escort, & sushi, but doesn't want to mail & complains about 9 missing pins that were paid for. It's fine that they seem to do customers right most of the time... but why not all the time?
"

"Had the case I wanted, with window. Price was just right, but shipping was a killer."