"-- Inv#98499, Ordered 6/12/08 --
Once again Performance PC's delivered. I ordered the Ultima90 CPU cooler for my sisters PC on Thursday June 12th and received it today, Saturday June 14th. Shipping was via 2-3 day USPS. The tracking was a bit difficult but that was because of the USPS not updating the tracking info. Performance PC's obviously got my order processed and shipped the same day it was placed and that's something I expect from e-tailers for return customers. They just keep doing the right thing.

-- Inv#:72521, Ordered:8/28/07 --
These guys (and gals?) were great! I finally broke down and ordered the Silverstone TJ09-B case I've been eyeing for almost a year now. They had my card processed and the case out the door in no time. Then UPS decided to "lose" my case in transit. According to their website an empty box showed up (right!). Anyway once they notified Performance-PCs they'd cover the initial case cost another one was shipped out the same day. Someone at UPS must have felt bad because I've never received anything so fast (3 days). It took them almost a full 36 hours to realize there was an "exception" on the first shipment. Which of course is just a nice way of saying they lost it; or someone decide they needed that case more than I did. The second case arrived in like 3 days even though I only paid for ground. I've had loads of issues with UPS but I will say they redeemed themselves with the speedy delivery of the replacement case. As for Performance-PCs, couldn't have asked for better. They emailed me right away that there was a problem with my order during shipment and were very responsive to my phone calls and emails. I will definitely use them again."

"Good prices, the S&H is cheap and fast. They ship the same day(weekdays) and the best for me, and my friends they ship to Puerto Rico via USPS. I tried others similar sites (six of them to be exactly) but this is the best. I like pc modding and performance-pcs.com is and will be my site to shop mod parts and other PC stuff. I'm glad that I found it."

"Super FAST SHIPPING! This is my first time order from this store. Certain item i want was unable to find in other stores, but this store carry it. I placed the order about 11:50 am and guess what i received an email @ 1:39 pm confirming my order was ready to ship with UPS tracking #. And the Shipping cost by UPS ground was very reasonable considering order a few items in one order. I'd strongly recommend this store to anyone."

"Great service. Fast shipping. Easy ship to Russia."

" I contacted this company just on the off chance to ask if they stocked a certain item and if not whether they could order one in for me. They acted upon my request immediately, and after contacting their supplier regarding delivery and the cost of the item they (PPCs) discovered that they did in fact have the item in stock. Not only did this news mean that I would not have to wait 40 days for their supplier to send the item to them, the price they quoted me for the item was the best I have ever seen - beating the next cheapest online store by $10 and the only other online store which stocks the product by $49.99!
I ordered the item immediately along with some other products and they granted my request to ship certain items separately so that I would avoid paying VAT and import duties, etc.
And then to top it off the goods arrived duty free in the UK within seven days! Great stuff!
I can recommend this company 100% and will continue to shop there. This was my 15th order at this store, I have spent over $1200 so far on products and services they have on offer because the specialised range of products they stock is simply unbeatable.
Also, they are very quick to reply to emails and have been very helpful in providing information to assist me in modding my computers.
I cannot fault this company one bit! LOL I only wish they had a UK store!"

"This is a very good retailer. The whole purchase transaction felt like top quality; like I was doing business with a very good retailer. I received what I ordered in a very timely manner. Very efficient is the sense I get. I didn't buy much, for my first order, but I most certainly will be doing more and more business with Performance-PCS. They also have a great selection of products and some that none of the other well-established retailers carry or are always out of stock on.

I have a growing list of reputable retailers and PPCS is added to that list. Here's the company PPCS are in:

MWave
ClubIT
Directron
ZipZoomFly
Jab-tech
Case-Mod
OutletPC
Geeks
Frys
ChiefValue
Ewiz
Amazon
FrozenCPU
HeatsinkFactory
Xoxide
3DCool
SVC

And now also: Performance-PCS"

"Excellent experience buying from them. Will definitely purchase from them again!"

"A-1 vendor...order received,processed, and shipped the same day...everything arrived quickly, as advertised, and undamaged. I would order from this company again."

"Very good experience. Shipped quickly, all complete."

"Everything received, well packed and fast! Received order confirmation, packing confirmation, and shipping confirmation emails!

This was my 3rd or 4th order, and haven't had any issues at all.

Great! "

"Ordered Zalman 9500 LED cooler. CPU contact plate was badly warped. Others have reported this problem on NewEgg.com in the past but I felt that Zalman had probably addressed the problem. I reported this and asked for an RMA (RETURN)

Performace PC's asked how I determined the problem. I replied. They then offered to "inspect and replace IF warped". I replied, asking if they would either offer a refund or inspect the replacement cooler themselves before shipping to insure that it was flat. They replied that "They did not have time for this" and to "let them know" (if I would be returning the cooler for inspection. I would probably have recieved another warped cooler from a bad manufacturing lot. If you are a system assembler and have high standards for your components, you will get a bad one occasionally.

If you just put stuff together once in awhile, you probably would not have caught this critical flaw.

Avoid this vendor, regardless of the ratings."

"On the last order I made yall took care of some stuff that I honestly didnt expect you to. I had something almost a year ago come in broken and
yall replaced it 9 months after the original order. I really appreciate that. I liked this company before because yall sell great products that I cant get at some places at a very good price. After this last order I will be making
your site my main supplier of computer parts. You have done great in my book and I will recommend yall to everyone I know that doesn't already spend
all their money here lol. Once again thank you very much for your great service and great products. The ONLY thing I could possibly find bad about this web site is that you dont have EVERYTHING (like say newegg or other sites
like that) But you do have all of the quality specialty parts that I have ever had a need for. I will continue to do most of my business with yall and I will be recommending you to everyone I know.

thank you very much
nick"

"below is a copy of the note I sent to these guys
just thought you might like to see it and share it with others.



I just wanted to send you guys a quick note telling you how much I
appreciate
your company and your service. ......(go figure somebody not bitching at ya)

I have placed 2 orders with you now and both times you had exactly what I
wanted
when I wanted it and at a price,that while not as low as ebay or ??? it was
still
VERY fair and reasonable AND last but definitly NOT least, both times I
ordered
very late in the day 5-530 and I had the order in my grubby little hands the

VERY NEXT DAY....WOW WOW WOW. granted I only live 40 or 50 miles from you,
but most
if not all other companys would take 2-3 days to "PROCESS" the order before
shipping. I honestly can not tell you how much I love doing business with
you.
I can however promise you that whenever I need something for my computer, I
will
go to your website FIRST.!!!!

again thank you very very much for your business ethics and service


"

"I've ordered from PPC I guess around 3 times now, and have ben extremely satisfied every single time.

Great product selection and great detail and quality on sleeving the fans!

I've learned to sleeve myself, but I've realized that its best left to the pros like PPC.

I would not hesitate to buy from them again, and as a matter of fact, I will be ordering a few more fans soon.

Great product line-up, great seller!

Shipping is ok, not great. :)

*oh yeah, another plus - if you email for support, you will get a reply."

"While my last order with these guys wasn't too recent, I'd like to mention how that order went.

I ordered a large variety of items and not a single quantity was wrong, or a single item left out. They packed everything well and even threw in a free sleeved PSU switch (whether it was by accident or intentional, who knows).

Their prices were pretty reasonable and they have a few items that their competitors don't offer (such as AC Ryan UV acrylic sheets)."