"Great service, fast shipping, large selection of random parts for my water cooler, no problems (that's what I like the best)."
"Hi. I just wanted to let you know how happy I was with your service this past week. I ordered a Thermaltake side panel for my Armor case on Sunday and received it today (Wednesday). Packaging was superb. I am very impressed with Performance-PCs.com and will definitely be back as a customer. Thanks again and good luck to your business."
"I ordered some fans, and a controller. Everything arrived quickly, and seemed packaged well. The fans were fine. The fan controller did not work. I emailed requesting return label.
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"Bottom line, These guys will make things right if something goes wrong. Highly recommended. Performance PC's are a bunch of good guys, that honestly care about the customer and our hobby.
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"My order arrived in three days. Well packaged and in perfect shape. I would do business with them again."
"I will never buy anything from these crooks again. I ordered a custom Lian Li G70 watercooled case from them with the radiator installed and a few other things. When I recieved the case I opened the box and inspected the case and discovered the pump they had installed was just held in place with velcro and had come loose durring shipping and had puncured large holes in the radiator. It had also broken the resovour.
I e-mailed them no more that 20 min after the delivery time verified by the UPS tracking # to see what could be done to get me replacements since it was clearly their negligence in packing the case for shipping that had allowed this to happen.
I recieved a responce to my E-mail in 4 hours telling me that that "James" would call me. I waited 6 days and never recieved any phone call so I E-mailed them again and was was told that "Hank" believed "James" had left me a message but he would check. I tried to e-mail them again 2 days later but never recieved a responce to my e-mail or a phone call. A phone call to their phone # gets an answering machine.
I ended up haveing to re-order the damaged parts trough DangerDen.com and realised that I still could not put the system together because on 3 of the 5 fans in the case there are no 3-pin to mylex 4-pin adapters and everywhere online I've looked is out of stock.
Thanks for nothing Performance-PC's!!!!"
"Very Impressed. I wouldn't hesitate to order from them again. I am located in the UK and the item arrived in perfect condition (well packaged) and within a week. Recommended. Alistair."
"One of if not the best online store for computer modification hardware, power supplies, case fans, cables,etc. Super Fast shipping and if you have a question the owner of the company responds to all technical questions. Great Service....Fast Shipping...Wonderful communication..and last but not least..Excellent Prices.
Joey Lemming"
"I placed my first order with this company on Feb.16 2007 because of the very good ratings I found at this site.I later noticed that they sell the Thermaltake Aguila case with a window.I`ve seen the windowed version all over,but never the solid panel one in steel which is what I wanted.The week before,I had e-mailed Thermaltake about it.The next business day I received a reply that the windowless version isn`t imported to the U.S.Before I got the reply from Thermaltake,I had e-mailed Hank Baron and asked if I could buy this version.I received a reply from Hank after only about 1 hour and he said he was checking on it.Right after this,I received Thermaltake`s reply.Less than an hour later I received a reply from Hank that he located 5 of them and to let him know if I wanted one.I was expecting him to tell me the same thing that Thermaltake did.I was very impressed with the speed that Hank worked at to get me an answer as well as finding me a case that even Thermaltake said wasn`t available in the U.S.It`s great to see this kind of customer service.My first order was only about $32 and needless to say I will now be looking to this company to supply many of the hard to locate parts that they seem to have.Custom cables they made for me were of top quality.If I ever have a problem I believe Hank will do all he can to correct it.I`m glad I found this web store."
"Order shipped and arrived very quick. One item was missing and I sent them an e-mail about it. They apologized and sent it out that day. Wonderful customer service!"
"I ordered round IDE cables- braided UV reactive. The cables were delivered fast. I ordered them on Friday night and they were here Wednesday. The cables look really good and work really great. I will be ordering from them again"
"I bought a piece of acrylic that was described as being black. When I got it, it was a smoky gray. I ask them for a refund, they said no because they shipped what they had. This is the second time I have had a problem with them, I don't think I will be buying from them again. And P-PC's don't contact me about this review."
"Ordered a hard-to-find 4-pin PWM 120mm fan online on Wednesday. Immediately recieved a confirmation email, and 5 hours later, an email with tracking info. The package arrived 2 days later via Priority Mail. Fan was protected by bubble wrap and arrived safely, and customized as requested. Very good experience; will definitely deal with again when needed."
"They shipped my order quickly, it arrived very fast. It was just as described and at a great price. I couldn't be happier. thanks PPC"
"I have bought two case fans (1 Antec 120mm Tricool and 1 Antec 80mm Tricool) and a CPU cooler (Zalman CNPS 9500LED) from Performance-PCS.
They are extremely good for two reasons:
1. They accept Paypal
2. They ship to India
They are among the VERY FEW online stores shipping to India. The shipping charges are reasonable too but I had a bad experience during this deal.
The 120mm was broken when I took in out of the packaging. I wouldn't doubt the guys at Performance-PCS, rather I would hold the India Postal Department responsible for this damage.
Overall my experience with Performance-PCS is the best and I am buying again from them today!
My only concern is that they use some better packaging material."