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Verified
5/5

2003-10-03

"Superfast trouble-free processing & delivery. Great value-added customized products make them unique from other stores. AAAAAA+++++ rating!"

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Verified
5/5

2003-10-03

"Ordered 2 blue cold cathode lights and 2 red antec LED fans. Packed extremely well, speedy shipping. Ordered on Sunday night, received Thursday morning. Cables were all professionally sleeved, no extra charge. Highly recommended."

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Verified
5/5

2003-09-28

"Performance PC's has a quick turnaround time, even
when I puchased customed "sleeved" power cords.
There was a mixup on my order and I received the
wrong version of a CPU cooler. These folks offered
to pay for my return shipping and ship me the right
part the same day the return was received.
Sales is very friendly, knowledgabe and responsive. No wonder they are rated so high.
"

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Verified
5/5

2003-09-26

"Went out of their way to make sure I got exactly what I wanted. I HIGHLY recommend this merchant."

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Verified
5/5

2003-09-26

"Great service, nice products, pleasure to shop at Performance PC."

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Verified
5/5

2003-09-25

"PerformancePCs.com is the most awesome online store I bought from. My first purchase was a red sleeved power supply unit and the service and timeliness was just amazing. I received my psu within days of ordering and plus I requested and got "FREE" motherboard stand-offs for my new PC! Unbelieveably sweeet!!!!! I recommend Performance PC's for any hardcore PC modder that wants a reliable and trustworthy supplier of hardcore mods. I give Performance PC's a 15 out of 10. :DDDDDDDDDDD"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
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Verified
5/5

2003-09-21

"Great selection of items. Many unique. Happy with the whole process. Will be ordering from them again."

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oz
5/5

2003-08-26

"I've placed two orders with performance-pcs so far and each one arrived very fast. I was sent a confirmation email almost as soon as I placed the order and the merchandise was exactly what I expected.
On my most recent order I had a little trouble getting a new floppy drive to work with a motherboard I had just purchased from another company. Performance-pcs' staff corresponded with me through several emails to get the problem sorted out.
Instead of just telling me to send the merchandise back and incurring more shipping charges, Performance-pc gave me tips and ideas on how to solve the issue.

This is easily one of the best computer part ordering experiences I've ever had!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-08-20

"Great products! Great service (they actually answer their phone)should you need to call them. If you need an awesome case or parts to mod it, this is the place to shop. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-08-15

"Performance PC's is without a doubt the best shop on the internet. My order is easily placed, it's shipped out within hours, every email you send with questions is answered promptly and courteously, the prices are outstanding, the quality of the work they do is second to none, they bend over backwards to please the customer and it basically guarantees that anything I buy I will buy from them.

I didn't read the ratings before I purchased from them, I simply placed an order because they had the best price on PET sleeving and I wanted to sleeve some wires in my case. I was blown away with how fast I had the order in my hands. I placed other orders after that and every one of them was handled with the same speed and accuracy. I sent an email asking a question about my order and within minutes the email was answered by someone who was familiar with the order. I don't even remember what the question was about. I really feel like every time I want something or want to ask a question, they make it their number one priority to take care of me. They make me feel like I'm important to them. Every company out there could stand some lessons from these guys. If only they sold cars.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-08-15

"I read all the good feedback these guys had on here and I looked at their site and they had some of the best prices around, so I bought some wires for my computer from them. It only took 2 or 3 days for the wires to get to my house. I was amazed by the quickness and quality of the transaction. One thing they do that no one else I know will do is that they will heatshrink and sleeve your wires, and also let you pick colors for both of them. They make your computer look extra good. I definately plan on buying from this seller again. Need to replace a few more wires....."

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Overall product shipping and delivery process

5/5

2003-08-09

"Ordered an Antec TruePower 550 Watt PSU as they seemed to be the only company i could find that had the cables braided. Even though i live in the UK, they still shipped the goods out to me. Absolutely fantastic service, would definetely purchase again from them, communication was A+ as all my queries were answered quickly and efficiently. Just a shame that there are no companies like this in the UK to satisfy case modders like me. Keep up the great work performance-pcs.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
N/A
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-08-07

"I ordered from these folks with super-high expectations based on previous reviews, and I must say that this company somehow managed to exceed even unreasonable expectations. First and most importantly, the quality of workmanship was top-notch and absolutely immaculate. I've never seen such professional work before. If you have ever sleeved cables before, you know what a pain in the rear it is. The price was very reasonable for such tedious work. Unlike most online vendors, they don't charge you $2 for a cable and $6 to ship. They charge actual shipping which should be standard practice for all online vendors. They answered my emails in above 10 minutes on average. Amazing! If you need a case, power supply, or anything else sleeved, you HAVE TO order from Performance PC's and so good-bye to that rat's nest of a case."

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Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-08-02

"Performance-PC's seems to amaze me every time I place an order with them. Customer service is incredible and shipping is super fast - the overall experience is first class all the way! Thanks!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
Product Returns/Refunds/Exchanges
N/A

5/5

2003-08-01

"Once again extremely satisfied.. order got here a day earlier than it was supposed to.. and they shipped out real fast.. also keep in mind that all of their products will come custom sleeved with whatever color you choose and the sleeves have heatshrink on the ends..EXCELLENT QUALITY! THANKS AGAIN!! Will be ordering soon!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability