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Product & services pricing
3.96/5
Chance of future purchase:
3.85/5
Shipping & packaging:
3.72/5
Customer service:
3.69/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
5/5

2023-05-28

Service

"They did a great job responding to my issue I had."

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Verified
5/5

2023-05-27

Great service

"Very easy to order and quick to deliver."

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Verified
5/5

2023-05-27

Great Service!

"Our dog can only eat HA food, which they carry. Great price, always in stock, fast shipping. "

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Verified
5/5

2022-09-23

Fast and efficient

"Thanks for making it so easy to take care of my cats!"

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Verified
5/5

2023-05-26

Efficiency

"Great price and fast delivery!"


Verified
5/5

2023-05-26

Great service

"Great help. Appreciated Customer Service on the phone is extremely helpful. Great communication through email. "

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Verified
5/5

2023-05-25

Advised me on the RX process (first time) and delivered

"This was my first time ordering overall, but also for RX products. Had to mail my script, they put the order on hold, then processed and informed of status once the paper script was received. The rest of my order was shipped separately. Good first experience!"

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Verified
5/5

2017-06-16

Fabulous Service!

"Through the years all I have to do is sent my request for the refills for my chihuahua's. If we don't have refills available they contact our vet and the product appears in a few days.

"

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Verified
1/5

2023-05-25

RUDE

"I had placed an order totalling over $300. My vet's office contacted me as they were confused about the order. I contacted Petcare to find out the problem and could get nowhere with the customer service rep. She kept drowning me out and shouting at me. "


Verified
1/5

2023-05-25

One of my toys stopped working within 2 days - no exchanges apparently

"Not a great experience with a broken squeaky toy "

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Verified
5/5

2023-05-25

Arrived in a box, intact, very happy

"Ordered dry cat food special diet and it arrived undamaged in a box, no bugs, no issues."

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Verified
5/5

2023-05-25

Excellent service !

"Once established as a customer and you have a prescription it’s so easy to renew ! And delivery is quick ! "

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Verified
5/5

2023-05-25

Excellent service

"Order came as described and delivery was quick.
"

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Verified
5/5

2023-05-25

PetCareRx Delivered!

"I had been buying Revolution for my cat from her veterinarian, but the price is so high! So, I decided to go online to see if I could find a better price. Well, not only did I find that they have a new Revolution out there, Revolution Plus, but PetCareRx had the cheapest price I could find! I wanted to buy a 6-pack - because the price was so great - but, I thought I better just get a 3-pack to try it first. They contacted my vet to validate, and I had the product within a few days. If it works out, I will be buying a lot more from PetCareRx.com for sure!"

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Verified
1/5

2023-05-24

Bait and Switch - They can raise the prices AFTER purchase with NO notification.

"PetCareRX sold me product at one price, provided me a confirmation email with the price, and then charged my credit card a higher price. When confronted, they claimed their "fine print" allowed them to charge a different price with no notification. It took me multiple calls to get a proper refund on the higher amount charged. Beware of their predatory practices."

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