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Product & services pricing
3.97/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.75/5
Customer service:
3.74/5
Return/Replacement policy:
3.56/5
Featured Review


Verified
5/5

2024-08-23

Service

"Easy ordering and fast efficient delivery "

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Verified
5/5

2024-08-22

Excellent

"Always prompt and easy to order "

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Verified
1/5

2024-08-22

Didn’t fill RX

"Failed to get the RX from my vet"

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Verified
1/5

2024-08-22

Not as Marketed

"I joined PetRx for the convenience. It marketed itself as an online pet pharmacy providing access to medication. Once my order was placed, I was asked to pick up a physical copy of the prescription from my veterinarian and mail it to them. Why would I need the middle man if I have to physically go to my veterinarian? I was under the impression I would have access to a vast array of pet medications online, with just a few clicks. It didn't save me time, or money. Not what was marketed, so I ended up cancelling my order."

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Verified
1/5

2024-08-22

You didn’t have my prescription yet you accepted my order and when I called you and told you to cancel my order

"My prescription was out of stock yet you still let me place the order. Then you told me when I called you you didn’t when the medicine would be in so I place the order with another company and all of a sudden, after I placed another order, you send me my order which I have yet to receive, very, very low customer satisfaction "

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Verified
5/5

2024-08-22

Great service

"Script arrived quickly and saved money doing it"

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Verified
5/5

2024-08-21

Well packed and zero issues

"arrived on time tracking was great no issues at all"

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Verified
5/5

2024-08-21

Cats love it

"My cats love their toys and the calming spray is great. Delivered in a timely manner "

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Verified
1/5

2024-08-21

You don't have the product I want available EVER

"I got this subscription so I could order Gentle Giants wet dog food cans (13oz 12 packs) in the 4 different flavors and since joining I have attempted ordering only to find it is always out of stock, this time there was only o of the flavors available, there have been numerous times that none of the 4 flavors are available. Not happy paying for a subscription that does me no good to have."


Verified
5/5

2024-08-21

Customer Stellar Service

" After a minor mistake on my Vet’s part, Pet Care RX kept me informed about my order, & helped me resolve it. They stayed in touch w/me all along the process & I appreciate it."

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Verified
5/5

2024-08-21

so happy to have found this company

"I live in the US Virgin Islands, where a lot of companies will not ship to. I was so happy to find PetCareRx to order Revolution for my indoor/outdoor kitties. Good pricing and great coupon codes, and they ship to my island home!"

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Verified
5/5

2024-08-20

Great service

"Always quick order processing and delivery. Communication is great as your order moves through the process. "

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Verified
5/5

2024-08-20

Very fast shipping

"Easy process, great price, and fast shipping."

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Verified
4/5

2024-08-20

I got what I ordered in a timely manner

"same as above..............................."

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Verified
5/5

2024-08-19

Cat food

"PetCareRx made getting my cat Chickadee’s prescription food easy. I will be using them from now on."