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Product & services pricing
3.97/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.75/5
Customer service:
3.74/5
Return/Replacement policy:
3.56/5
Featured Review


Verified
2/5

2024-08-19

damaged package and missing item

"The package was damaged during the first delivery and had to be shipped a second time. When the second shipment came, one of the items were missing and is now out of stock. Had to wait longer than expected"

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Verified
5/5

2024-08-19

Affordable and Friendly

"I adopted a 14 year old dog from the shelter after his owner passed. He has end stage CHF and his cough is so rough it takes him to the ground. The vet prescribed two meds and every pharmacy wanted $150 per month. I have pet insurance through my employer, but no vet takes the plan so I forget about it. On a whim, I decided to test out this pharmacy through my pets plan and to my delight it was only $32 per month for both pills. I reached out to their customer service to set it up and the man was so friendly and helpful. He set up the account, contacted the vet for the prescriptions and dosing and had the pills shipped a couple of days later. The box was clearly marked, the pill bottles were sealed in a bag inside the box so there could be no water damage. The bottles look like pharmacy bottles, but are clearly marked as Pet RX so there is no confusion. What a load off the mind of a woman watching this old dog live his last months."

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Verified
5/5

2024-08-18

Easy to order and fast delivery, thanks!

"Easy to order and fast delivery, thanks! "


Verified
5/5

2024-08-16

Reliable Provider

"I can really count on PetCareRx to timely deliver the medications my dog needs at affordable prices. Thanks PetcareRx!"

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Verified
5/5

2022-10-14

very pleased with this company

"I can get my dog food and prescriptions in one place and have them delivered."

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Verified
5/5

2024-08-15

"You always have the brand of dog food I need."

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Verified
1/5

2024-08-15

Stalled

"We ordered in July. We heard nothing from the Vet OR Petcarerx regarding status. I had to login and see that it was "stuck" without explanation. I finally called our vet to see what the hold up was- very disappointed Petcarerx did not communicate with us that there was a problem sooner. Still waiting to hear from them actually. "


Verified
5/5

2024-08-14

Heartguard and Advantix II

"Fast and reliable service! QUALITY IS WONDERFUL!"

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Verified
5/5

2024-08-14

Priceless

"You have been a life saver for my senior dog. The quick delivery of quality and much needed food has been priceless. Thank you!"

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Verified
5/5

2024-08-14

Vet Suggested

"The chewables our vet recommended were delivered on time! Now if the dog would only eat them she might get better! "

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Verified
5/5

2024-08-14

Quick and cost savings

"Great service with I called for support and they delivered as fast as they could with the down time being from vet's office and not them. "

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Verified
5/5

2024-08-14

Fast, efficient, and so easy to work with

"They contact my vet several times until they got an approval.
They make it so easy, I really appreciate their persistence with my vet.
Thank you,
"

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Verified
5/5

2024-08-14

We love Pet Rx.

"We have 4 rescued dogs (they are old now) and it gets expensive. We appreciate that Pet Rx sends us coupons, and lets us know when the products we use are back in stock. The one time we called customer service, the rep was friendly and very helpful. The product we love is Nupro, it really helps are dogs stay healthy. They are more active since we started using the nupro with their morning meal. Thank you pet RX for always coming through!"

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Verified
5/5

2024-08-13

Medicine Order

"It's so easy to order my dog's medicine!"


Verified
5/5

2024-08-13

Great customer service

"Unfortunately I had to cancel my order due to my veterinarian. During the process the staff answered the phone & was very courteous & professional. I will try again after I get my end straight."