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Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.84/5
Customer service:
3.85/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2024-07-23

Prescription eye drops

"Process made very easy to order and schedule prescription eye drops for my dog. Quality of product is great!"

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Verified
4/5

2024-07-23

Good service

"Very good service, but increased rates that actually were no cheaper than my local vet"

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Verified
1/5

2024-07-23

Dent the can

"I ordered twelve cans of dog food (Nitro ) shipping had thrown them around half were dented and one was open and ants were eating that can and all over the box had to throw away one can this is not the first time dog food can were dented and the box mashed. If you cannot ship without the package being trashed I will not order again"


Verified
1/5

2024-07-22

Backordered meds

"I called and used the chat line to find out about the back ordered meds. I was told I would get a call back and never did. I had to order from somewhere else.
Considering dropping the annual membership if I can't get meds promptly.
"

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Verified
5/5

2024-07-22

Received promptly!

"Order was as expected and received promptly and at a lower cost than the local pet stores. "


Verified
1/5

2024-07-22

Missing order

"I still have not received my dog food order, it has been two weeks. Your customer service was not able to help me, and when they said they call me back I still have not heard from anybody
I want a refund
"


Verified
5/5

2024-07-22

Delivered on time.

"Delivered to my front step and t was on time. My dogs like the Diamond Naturals soft food. "

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Verified
1/5

2024-07-21

disappointed

"I cannot change your policies but if I've gotten prior permission to get the drugs, heartgaurd and nexgaurd, I should be able to continue these prescriptions. Especially if the agency I previously received permission from is being sued by patrons, NOT this patron. "

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Verified
5/5

2024-07-21

So easy to use and save

"I am so thankful that I was contacted about joining your program. I have saved a lot of money and it is so easy to order absolutely everything I need. I am telling everyone I know that has pets about it and encouraging them to sign up and save as well."

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Verified
5/5

2024-07-21

Excellent Service!!!

"I have used this company since COVID and they have always had excellent Service, free shipping and always had what I needed in stock.. Thank You!!!!"

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Verified
5/5

2024-07-21

Fantastic experience

"PetCareRX got our kitty her med by working direct with the vet office and shipping out very quickly. We received notification of progress along the way, and received what she needed in a matter of a couple days! Amazing!"

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Verified
5/5

2024-07-20

Took longer than Chewys

"Took quite a bit longer than Chews to deliver. "

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Verified
5/5

2024-07-20

Always reliable

"We use authorship and it is always reliable and on time. Appreciate the hassle free/ worry free ordering. Great customer service."

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Verified
1/5

2024-07-19

I never received my order

"Never got my order
Never heard from anyone
Only told it was delivered
"

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Verified
5/5

2024-07-19

Great selection and service

"Great selection of grooming tools and dog toys, perfect for my needs and at great prices."

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