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Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.84/5
Customer service:
3.85/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
4/5

2024-07-16

Easy, but not what I expected

"Everything in terms of what I ordered and getting it was fine, but it took a couple of weeks to get it, partially because they had to get approval from the vet for the prescription, but it just took way longer than expected and I didn't get it in time for the dog sitter before we had to go on vacation, so that was disappointing. "

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Verified
5/5

2024-07-16

Awesome!!!

"Post office lost shipment and Pet care RX replaced it, no questions asked!"

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Verified
5/5

2024-07-16

Great experience

"Staff was knowledgeable and patient and very helpful getting my meds for my dog. Great prices as well. Highly recommended "

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Verified
5/5

2024-07-16

Fast Delivery

"I used to order my boy's flea medication from another source. It always took almost a month for me to receive the package. And the medicine I received would expire in a month or so. But not with PetCare. The price is good and shipping is fast, best of all the medicine doesn't expire in a month or so."

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Verified
5/5

2024-07-16

My Cats Pills

"Even though I needed a renewal prescription, they gave me one more month to get a vet visit, and sent the pills I needed very quickly, at a great price. "

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Verified
5/5

2024-07-16

Delivery WAS GREAT

"On time delivery easy ordering."


Verified
5/5

2024-07-16

Surprised

"I also got some litter - was this on purpose or a mistake - send answer in an email "

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Verified
2/5

2024-07-16

Too difficult

"The challenge to get a written prescription mailed to you was very difficult. Vet sent us an email which was not acceptable "

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Verified
5/5

2024-07-16

Quick service!

"Fast dealings with my vet office and fast shipping!"

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Verified
5/5

2024-07-15

Great app

"PetRX is easy to navigate and order pet food as well as prescription food. Prices are competitive and fast delivery . "

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Verified
5/5

2022-10-04

Great experience.

"Had to order prescription cat food. No one else seemed to have it in stock. Was pleasantly surprised PetCareRX had it ready to ship out. Very pleasant, knowledgeable customer service. Will definitely order from them again!"

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Verified
5/5

2024-07-15

A+ Customer Service

"I had an issue with a different pet company's getting the prescription. I tried Petcarerx and they went the extra mile. Got the prescription and mailed to me overnight no problems. Called because I clicked the wrong thing but wanted to make sure I got the right product. I will absolutely use again "

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Verified
5/5

2024-07-15

Item not received

"I called about an item that was supposed to be shipped and not received. The attendant was kind enough to reship the order at no cost.

I am hoping I receive this item this week.

very easy to deal with.
"

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Verified
5/5

2024-07-15

Super !

"Great Communication - Super Fast Delivery ~ Thanks ! ! !"

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Verified
5/5

2024-07-15

amazing and fast!

"Appreciate how fast PetCare reaches out to my Vet to get approval and the turnover is quick to my door! "

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