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Product & services pricing
4.01/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.81/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
1/5

2022-12-20

Cancelled my order days after

"They cancelled my order days after I got a phone call that it was being shipped that day. I'll just stick with chewy."


Verified
1/5

2022-12-20

Complete incompetence

"They couldn't contact my vet and kept saying that they were trying. Then once I contacted my vet foe the prescription they told me it was backordered."


Verified
5/5

2022-12-19

Quick and easy prescription food for my cat

"I was delighted with the ease of ordering and quick delivery of Royal Canin Urinary SO cat food. "


Verified
5/5

2022-12-19

good service

"Worked with me even though it was my mistake"

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Verified
4/5

2022-12-19

Delivery

"I think the warehouse lost my order. It just continued to say "processing". When I called to find out what was going on, I got the order within 2 days."

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Verified
1/5

2022-12-19

Website was misleading with the wrong picture on the bag.

"Disappointed that the website featured the treats with the wrong picture on the bag, what we thought we were ordering was not the treat we received. "

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Verified
5/5

2022-12-19

Easy to order

"Using PetCareRx is so convenient and easy! "

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Verified
1/5

2022-12-19

STILL have NOT GOTTEN MEDS

"Appears my dogs heart failure meds are sitting in Albany NY since dec 12. Today is Sunday DEC. 18 . Made 2 calls to petcarerx and they say to keep waiting bec it is the Xmas rush.
My dog needs these meds now! Don’t want to go to VET when these should have been delivered. Each day the update will say “should arrive by 9 pm tonight”. Told by petcarerx after 10 days will send meds again (and charge me) WHAT!!! What is going on???
First 2 shipments were with no issues, now…. Who knows when/if I will get the meds that are so needed by my dog—-he’s almost 17 years old with CHF.
"

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Verified
5/5

2022-12-19

Fast

"Fast delivery of dogs medication medication."

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Verified
5/5

2022-12-18

great deals

"with their annual membership"

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Verified
5/5

2022-01-02

delivery

"wonderful experience and delivery system is excellent."

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Verified
5/5

2022-12-18

Great products that are easy to order.

"PetCareRx has all the specialty products my cats need and deliver them promptly. "

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Verified
5/5

2022-12-18

Excellent

"Service and delivery excellent!"

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Verified
4/5

2022-12-18

Order and delivery ran smoothly.

"
I've used this service provider for my Pom-a-Poo for a number of years for his heart worm and flea plus tick medication. This year I did notice my yearly renewal fee was higher and so were the meds but the easy of ordering of this service is a benefit.
"

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Verified
5/5

2022-12-18

First time order

"Was really easy and fast to order. Huge selection of all pet items to choose from, and the prices are incredible "

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