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Product & services pricing
4.00/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.80/5
Customer service:
3.80/5
Return/Replacement policy:
3.65/5
Featured Review


Verified
5/5

2022-07-09

Great prices!

"Great prices on things I used to buy elsewhere!"

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Verified
5/5

2022-07-09

Exactly what I wanted

"Came on time and we exactly what I ordered "

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Verified
1/5

2022-07-08

Increased my auto shipment by 8 times the original price!!

"I had 2.0 oz cat treats on Auto Shipment. They were originally $1.48 per pack X 10 packs for a total of $11.48. They sent my Auto Shipment without informing me that they increased the price per pack to $11.78 or a total of $117.80!!
Then when I called to ask for a credit they explained that I could only return them at my expense in order to get a refund.
Terrible Customer Service :-(
"

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Verified
5/5

2022-07-08

Wonderful Customer Service

"Was in a spot with my vet...since left!! Amy in customer service was awesome - so very helpful in removing my stress, and being very professional and getting my situation squared away ASAP....Thank you!!"

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Verified
5/5

2022-07-08

Quick and easy

"Ordered my Dog's medicine and it was easy to order and shipped quickly."

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Verified
5/5

2022-07-08

Easy to order and received it quickly.

"I received what I ordered, tracked my shipping and everything was good. Easy to order too."


Verified
1/5

2022-07-08

Order was never validated

"Almost a month and I am still waiting for the order to be validated. Haven’t received it yet. I thought the process was going to be faster than this. "

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Verified
4/5

2022-07-08

Delivery

"The cat litter leaked inside and outside the box."


Verified
5/5

2022-07-08

Great Products!

"I ordered the Purina Pro-OM Savory Selects Cat food and it was delivered as requested. Great service and I will order again in the future. "

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Verified
5/5

2022-05-27

Great Communication

"Once my order was placed, I received timely updates on its processing. With my first order, I even got a phone call to let me know they were waiting on my veterinarian's approval. Great company to work with."

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Verified
5/5

2022-07-07

Outstanding Customer Service!

"Very pleased with my experience- would highly recommend them! Shipped out promptly and even followed up to advise me of discount that I was unaware of!"

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Verified
5/5

2022-07-07

Prompt service

"We couldn't find our Comfortis prescription and needed to order another batch. PetCare RX was very prompt about contacting our Vet to get the OK and then get another order in the mail within days of our order. Thank you PetCare!!"

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Verified
5/5

2022-07-07

Great Supplier

"Delivered very quickly and easy return/exchange"

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Verified
5/5

2022-07-07

so easy1

"Pet Care Rx does a great job of keeping track of our dogs precriptions. We orde,r they contact the vet and we receive the order quickly! They keep us informed every step of the way!"

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Verified
4/5

2022-07-07

Fast delivery for light weight items only

"We received dog biscuits in two days, but dry dog food took five days. We get faster service from a competitor."

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