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Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.79/5
Customer service:
3.80/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
5/5

2021-11-16

Very positive experience

"Happy to do business with such nice friendly and helpful people. Also you guys were the only place that had the product in stock. Thank you"

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Verified
1/5

2021-11-15

Failed to deliver

"They did not deliver my medication. "

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Verified
5/5

2021-11-15

Great experience

"A pleasure to do business with "


Verified
4/5

2021-11-15

mdse rec'd

"I received what was ordered. But one item I wanted has been out of stock for sometime (Blue Buffalo Sizzlers). So I had to order it from another company."


Verified
5/5

2021-11-15

Thank you

"Thank you. You are the best."

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Verified
4/5

2021-11-15

Good source for pet medications

"Price was OK; ordering was easy & convenient; & delivery was reasonably prompt during the pandemic. I would have given 5 stars but there was a delay relating to the vet's prescription: I surface-mailed the original Rx form when I placed the online order, but PetCareRx independently later made a direct request for the Rx, then there was an unknown (to me) issue with the Rx, with resolution delaying order. Personnel were friendly; I'd order again from them unless price were substantially lower elsewhere."

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Verified
5/5

2021-11-15

Happy Dog Mom

"Shopping was quick and easy with great selection. The holiday discount was a bonus!"

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Verified
5/5

2021-11-15

Easy to order, quick delivery

"I found the Almo food my cats seem to like, Good discount."

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Verified
1/5

2021-11-15

Terrible customer service

"I got talked into the membership without being notified I was locked in from the moment I said yes. Following that my first order took near a month to get to me. (It was just cat food) I ordered the same food from chewy during this time, and got it 2 days later"

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Verified
4/5

2021-11-15

Slightly later delivery only prob

"Received my dog bowls on high stands in 2 deliveries. 1st arrived 2days later than told originally. 2nd came a few days later. Happy with product. "

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Verified
5/5

2021-04-07

excellent service

"Royal Canin brand customer service"

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Verified
4/5

2021-11-15

initial evaluation

"Prices were very competitive and fast shipping !"

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Verified
5/5

2021-11-14

Timely

"Order dogs meds got here in 4 days, no hassle."

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Verified
3/5

2021-11-14

I got my stuff but unsubed.

"They seem nice and I got my stuff for a good price. I will probably keep shopping there but will not deal with about 10 emails a day. "

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Verified
1/5

2021-11-14

Rip off

"I placed an order for Honest Kitchen dog food for $88.24. I received an email from Alicia telling me that if I joined your ongoing service for $34.65/year I would save $18.29 on my order and all orders for that product for the rest of the year would be for that price. I agreed. After a couple of weeks I had not received my $18.29 credit so I sent an email to Alicia asking what was going on? No reply. I then said I'll go online and place another order and see if you will honor the price. Unfortunately you are out of stock Honest Kitchen (Limited Ingredient Chicken). So I'm completely ignored my credit is not processed and I can't buy the dog food I need. Tell me how would you rate a company that did that to you then had the nerve to ask for a review? Chutzpa you have unfortunately that doesn't keep customers. "

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