"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"I ordered the flea and tick pack and needed a prescription. Your people tried to call my vet and they didn’t get back but you keep you kept trying. and it came. I appreciate you staying after the vet. They are a little hard to deal with sometimes but you did great thank you."
"This process was so easy I recommend this for all my friends with fur babies"
"Great service, communication and fast shipping"
"My merchandise was damaged during transit.. Petrx only gave me a refund for the merchandise, not the shipping, although I never received any product… the obvious would’ve been to refund the shipping since I never received anything but I had to call and go through a long drawn out process to get the refund for shipping when it should’ve just been done immediately with no questions asked…. Disappointed "
"Will only let me order a certain amount. They have no idea how much my pets eat. Also, I order multiple bags of the same thing, but they are processed, sent and charged individually. Very annoying getting emails for each when I enter a large order. "
"Bought canned dog food and received prompt and packaged and handled nicely. "
"It went perfectly fine. "
"Would recommend to others"
"Helpful and had food I needed"
"Love Pet Care Rx! They provide excellent service, great prices/discounts and are very thorough. Great follow up as well."
"Online ordering works great but delivery carrier leaves a lot to be desired. It took a full week for the order to arrive and even though I signed up for updates, I never received one until the delivery update posted (“we just delivered your order”). Whenever I checked during the week, all I saw was “in transit!” With no arrival date. Customer service was polite but unhelpful, telling me they had no way of finding out info from delivery people. Not being able to offer an arrival date or any info during transit is unacceptable in 2024."
"Still have not received my order. "
"Great service and rapid delivery."
"1st time I used the site. I got a new puppy , the food suggested by the owner we could not find and that is how we came across PetRX
Our order came so prompt. without my knowledge my husband ordered a bag of food from another company and it arrived 3 days later and he paid $6.00 more for his bag of food than I paid."
"Company is just about selling memberships. "