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Product & services pricing
3.99/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.76/5
Customer service:
3.75/5
Return/Replacement policy:
3.57/5
Featured Review


Verified
5/5

2024-01-18

Thyroid Meds

"Quick and friendly service!"


Verified
5/5

2024-01-18

Great service

"They contacted my vet for me so I didn’t have to play the middleman. It was so convenient and cheaper than going through the vet. "

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Verified
1/5

2024-01-17

Took too long to receive the order!

"It took 12 days to get my package. The company uses a certain shipping option which delays in shipping. Also, it wasn't packed very well. The product was loose in the box without any protection."

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Verified
5/5

2024-01-17

Excellent

"What I wanted when I wanted it."

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Verified
1/5

2024-01-17

The package never arrived

"I ordered cat food but it never arrived at7058 Via del Rio, San Jose CA 95139"

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Verified
5/5

2023-03-23

Murph!

"Everything was done quickly and correctly and right. Thanks"

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Verified
5/5

2024-01-17

Love doing business

"I so happy with my experiences!
I have recommended PetcareRX to friends & family.
"

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Verified
5/5

2024-01-16

5 plus

"Always get my products on time and have never had a problem.
"

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Verified
1/5

2024-01-16

I have not received my package!

"It’s been over two weeks now and I have not received my item ordered. This is the last time I will order from pet care RX. "

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Verified
5/5

2024-01-16

Great service as usual

"We get our dog food delivered monthly thru the auto delivery plan. Its great to not have to worry if we're ok on food or not. It just shows up. On time every time"

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Verified
1/5

2024-01-16

Lack of communication

"Recent order was denied due to interaction with one of three vets on the pets profile without even inquiring which one was current. When contacted via phone, the representative indicated that the medication had been provided via another channel, but it has not. It will be from here on out."

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Verified
5/5

2024-01-16

Everything was perfect

"Great deal on meds. Team even called to notify me I could actually save more money. "

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Verified
3/5

2024-01-15

Poor Mailing

"Shipping via mail innovations means medicine I ordered on 12/26, still have not arrived. It is hard to plan on when to order my dogs' medicine with this sort of reliability."


Verified
5/5

2018-06-26

Great prices and prompt delivery!

"I can always save a bit of money at PetcarrRx, but it's the quick delivery that I love the most!"


Verified
5/5

2024-01-15

Great Service - Extra Mile

"The service was great! While I was having problems communication with my Vet, customer service checked multiple times with my Vet until it was resolved. They could have just tried once and then move on from there, but they didn't and I consider that Excellent Customer Experience! "

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