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Product & services pricing
3.98/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.75/5
Customer service:
3.74/5
Return/Replacement policy:
3.54/5
Featured Review


Verified
5/5

2023-12-29

Great customer service

"Had an issue with delivery to start with, but customer service took care of it right away and received products as ordered in time for Christmas presents for the dogs in the family. "

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Verified
5/5

2023-12-28

Great and fast service

"Hard to find Hextra dental chews arrived quickly!"

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Verified
4/5

2023-12-28

treats!

"Grandma Lucy's freeze-dried chicken treats is one of my dog's favorite treats. Was concerned when, although the website showed it was delivered, it had not. It finally appeared this week and we are all happy"


Verified
5/5

2023-12-28

Simply one of the best.

"I had more than my usual pets. Having taken in 2 in the past year for a total of 4 dogs. At 65 and retired it is difficult to afford a quality food. My vet expenses are very high now and if I add the meds straight from the vet it's worse. Petcarerx has saved me both on food and my pets meds. The customer service is outstanding and the only negative is the food shpping has been a linger experience. I've had to adjust mu.food subscription to cover the week it takes to get the dry food. It hasn't been damaged yet but I do not like it in shipment for 5 days as it breaks it down which starts taking away the freshness. Other than that I'm very pleased but if shipping becomes a destructive issue I will have to reevaluate.
"

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Verified
1/5

2023-12-28

paper spam

"They keep sending me ads through postal mail even though I have asked them 3 times not to."

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Verified
5/5

2023-12-23

Fantastic!

"It works very well. Work like a charm. "

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Verified
2/5

2023-12-27

Shipping was too long

"My order came so late! Maybe due to Holidays I don’t know. "

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Verified
1/5

2023-12-27

Terrible

"I received incorrect order and I returned. I was advised to pick up mine at a ups location in a very dangerous neighborhood. I should receive my order directly by mail. Not a happy customer. Will be contacting Customer service dept again. "


Verified
5/5

2023-12-27

Customer service was great and helpful..

"Customer service was polite and helpful"

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Verified
5/5

2023-10-09

Great Company

"My experience has always been excellent. Nice selection of dog and cat food and a great pharmacy. "

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Verified
4/5

2023-12-19

Order

"We received our second order that was sent because the first was lost. It came very fast and is greatly appreciated. The first order came I think on Saturday. Could you please send a paid return label to send it back. Thank you."

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Verified
5/5

2023-12-26

Very happy

"very satisfied with product and the price"

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Verified
3/5

2023-12-25

Don't be in a hurry...

"I needed a new prescription filled for apoquell. For some reason it took PetcareRx a few days (with my assistance) to get the script from my dvm. Then 5-8 business days once the script was filled. Luckily I had a neighbor with extra doses on hand. They same slow delivery happens with my prescription kd food (I always give PetcareRx 2 wks before I run out). The savings thru PercareRx is nice; but not if you need a medication within a week. I do not understand why they do not offer an expedited service, other online companies do."

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Verified
5/5

2023-03-01

Fast and efficient service

"Ordered and received in record time....my cat loves the food and service."

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Verified
5/5

2022-11-17

Prompt and reliable service

"I continue to use PetCareRx because of the ease and responsiveness to fill our pets' prescriptions. I highly recommend PetCareRx."

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