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Product & services pricing
4.02/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.82/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2023-11-27

Great company

"Love knowing i can get my special dog food here free shipping and great customer service. "

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Verified
3/5

2023-11-27

GOOD

"I ordered 2 bags of dog food and a bag of treat one order it was split up and sent in 2 different deliveries I worried someone took the rest of my order went to all of my neighbors houses to make sure it wasn't delivered there called ups and they were rude and not very helpful finally got the rest of my order the next day "

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Verified
5/5

2023-11-27

As fast as Amazon!

"Got my order in 24 hours! Their customer service is so nice and helpful, it's fun to talk to them. A++ "

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Verified
5/5

2023-11-26

Quick and reasonable

"Quick and reasonable pricing "


Verified
5/5

2023-11-26

Perfect

"Item was exactly what I was looking for. Perfect size, heavy duty bowls for the dogs. Thank you!"

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Verified
5/5

2023-11-26

Fast service.

"Fast accurate service. No issues."

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Verified
5/5

2023-11-26

Excellent Service

"This was the first time that I have used this company and I am very satisfied with the variety of its stock and with its speedy service."

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Verified
1/5

2023-11-25

Order Canceled

"My order was canceled without notice. They said someone tried to call me to confirm order and that an email was sent. I did not receive either. I will not patronize them again. "

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Verified
2/5

2023-11-24

Too long to solve issue

"Order issue due to order system"

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Verified
5/5

2023-11-24

Excellent product is just what we ordered

"They were a big help. Ordered the wrong item and they took time to straighten it out for me."

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Verified
5/5

2023-11-24

Great

"Excellent service! Easy ordering."


Verified
1/5

2023-11-23

out of stock

"It was out of stock. It took them 3 weeks to arrive at that conclusion. I will not order from them ever."


Verified
5/5

2023-11-23

Very fast....and very expensive.....

"I appreciate the lowering of the membership fee but including the cost of two refills for 2 dogs in addition, I can get it cheaper from my vet. It's the delivery that keeps me doing business with you. "

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Verified
5/5

2023-11-22

Excellent

"Customer Service has been helpful and easy to work with--"

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Verified
1/5

2023-11-22

Tricked into enrolling in a ridiculously expensive annual plan for minimum savings.

"Rep assured me that she would wave the only fee of $99 and no other charges. $130 annual fee snuck in without a signed agreement or invoice."

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