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Product & services pricing
3.98/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.75/5
Customer service:
3.74/5
Return/Replacement policy:
3.54/5
Featured Review


Verified
5/5

2023-12-24

Cat Food

"The delivery time was very fast."

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Verified
1/5

2022-11-03

Unable to reach a human

"I’m writing about my call to PetCareRX this morning. The recording indicated that I could expect to wait for two minutes. I was on hold for 27 minutes listening to the same message repeated over and over. When it appeared that someone had accessed my call, I said hello twice and then the call was disconnected."

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Verified
5/5

2023-12-23

Good stuff

"My dog has a problem with her ears with yeast buildup and shaking her head and eating grass and I tried this before and it stopped, but it came back and now I try to it from returning."

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Verified
5/5

2023-12-23

Great Fast and efficient

"I made a order and got the medicine really quickly that my dog needed for his heart condition. And it was a medicine that is hard to find. I appreciate the service I recieved."

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Verified
3/5

2023-12-23

Quit calling me

"I got my order fine but I keep getting called on some membership they want me to pay for. "

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Verified
5/5

2023-12-23

First order

"I received my order in a timely fashion."


Verified
1/5

2023-12-22

They Push The Membership Too Much

"I only use this site occasionally when I cannot get what I need from another site. Each time I order, they email me AND CALL ME to see if I want to join the membership which is very expensive. I know I have the option for the membership, please do not CALL me About the membership. It’s very annoying. Other than that ordering is easy and delivery is great. "

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Verified
1/5

2023-12-22

Never received product

"Never received product …."


Verified
5/5

2023-12-21

Will Shop Again!

"My dog loves a specific type of toy that PetRX carries which was shipped out and delivered so quickly!

Also, Linda is very kind and sweet - it’s so easy to see she cares about the customers!
"

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Verified
5/5

2023-12-21

Great service

"Quick delivery. I never ran out of medication for my 16 year old dog. Very compassionate staff. "

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Verified
5/5

2023-12-21

Puppy meds

"Was received pretty fast..good expérience so far with you guys!!"

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Verified
5/5

2023-12-21

Great customer service

"Accepted rx back after dog passed "

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Verified
4/5

2023-12-21

Pet care Rx Delivery

"It was shipped and delivered quickly."


Verified
2/5

2023-12-20

Fast service, but follow-up calls by PetCareRx were aggressive

"I received my products quickly and they are exactly what I need for my pet. Although, I was contacted by customer service 2x to enroll in their PetPlus program. The first rep that called repeatedly asked me to enroll. She offered a few discounts on the program and again asked why I would not enroll. It was quite annoying and I resorted to being rude. A couple days later, I received another call to enroll in the program. This caller accepted my answer. "

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Verified
1/5

2023-12-20

Product purchase

"Have not received my product and no explanation from the company!"

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