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Product & services pricing
3.98/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.75/5
Customer service:
3.74/5
Return/Replacement policy:
3.54/5
Featured Review


Verified
5/5

2023-12-13

My pet items

"Always awesome! Keep up the good work!!!"

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Verified
1/5

2023-12-11

Terrible service

"Wrong items received and they were completely bent out shape to fit in tiny box!"


Verified
2/5

2023-12-12

Item cancellation

"Prices are competitive, but one of the medications I ordered was cancelled out of nowhere without explanation."

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Verified
5/5

2023-12-12

Wonderful, welcoming service.

"Ordering was simple. Great prices. I hope to have a long relationship with PetCareRX. "


Verified
4/5

2023-12-12

Satisfied

"Fast delivery at a good price."

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Verified
5/5

2023-12-12

Well worth the change

"I just so happen to stumble upon this company because I was looking for a different company to get my pet's prescriptions from. I didn't want to go to the other popular website for pet items anymore after several issues over 2 years.
This company customer service is number one. Following up to confirm receive of item along with surveys. Best way to make improvements if there is any that needs to be made which I don't see any at this point. Extremely pleased with my 1st shopping experience with you
As I need stuff for my two dogs, I will visit your website and hope you carry the item I'm looking for.
Good so far
"

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Verified
4/5

2023-12-12

delivery

"luckily the package fit in my mailbox. if i got a pink slip to go to usps, i would let it be returned to sender. it is not worth 2 gallonsd of gas, 3 hours of my time and exposure to various infections while waiting in line at the post office. no further orders unless delivered to my door. i did get what i ordered and that was good."


Verified
5/5

2023-12-11

Helpful and quick customer service

"Some of the best customer service I've received anywhere. Quick, responsive, friendly, and really helpful! Prices are also very good."

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Verified
5/5

2023-12-11

"After some serious searching and reviews, pet RX was the only one that.
Had the best pet carrrier. Great top loader for my big cat and plenty of room for another big cat.Sturdy and strong for 15 lb cat.truly, a great experience.Very Happy IAm recommending this for anyone who can't make up there mind.
"

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Verified
5/5

2023-12-11

Excellent and quick service

"I consider giving four stars due to receiving a wrong item, however with the immediate response I got to my email in regards to the situation along with immediately sending out the correct item, I still believe they deserve 5 stars. No one is perfect and how a company owns up to a mistake and takes care of it instantly goes a long way. They also kept in touch with me letting me know every update possible from time they made decisions to send me replacement to time it shipped to time it arrived at my door. Lastly they never once mentioned or asked for the wrong item that was sent to be returned at all or like some companies I imagine would do is ask for the item to be returned first. On top of that they have a variety of items to choose from that save me a lot of money by not charging a fortune at a time rest of the world is. Absolutely at the top in regards to services I have received in 45 years of my life. Thank you!!"

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Verified
5/5

2023-12-11

Gabapentin for dogs

"Reasonable costs for my dog's Gabapentin and delivered quickly. We are very satisfied with PetCareRx."

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Verified
5/5

2023-12-10

Great waste bags!

"Order was easy. Delivery took a little longer but the product is what I was looking for."

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Verified
5/5

2023-12-10

Great customer experience every single time! Please keep up the amazing work!

"A++++ and more. Thanks for the awesome service!"

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Verified
5/5

2023-12-10

Cosequin DS

"The DS is hard to find. I appreciate the large quantity and delivery was much sooner than expected."

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Verified
1/5

2023-12-10

I have not seen the package where is it?

"this questionaire is the first attemt to tell me it was delivered, but where is the package. "

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