"Orders arrive in a timely manner. Have had no problems. Highly recommend"

"I recently placed and order , first it was placed on back order. Later it showed fulfillment . I called and was told it was ready for shipping, the next day I went to check on line and the order showed back order gain. It's still on back order. "

"It would have been 5 stars if we hadn’t had to try multiple times before your system let us place an order. Once placed it went very smoothly and we received our well packaged order quickly. "

"my cats started playing with it right away"

"Many of the products I would like to buy for my dogs have been out of stock. "

"I am still waiting for my cats prescription to come. Had to order some from the vet, which was very expensive. I think the hurricane might be the cause."

"2 1/2 weeks to receive an order is a WAY too long. Work on it."

"everything was great i got my delivery on time and everything was intact"

"Very happy with the ease of order and delivery. "

"PetCareRX called the vet and got the prescription filled quickly, unlike a few others"

"I ordered expecting delivery in a few days -- it was only traveling a short way. But it didn't show up for more than a week. It was sent by way of Sacramento for some reason. I had to rustle up some cat litter to keep operations going. And their posting about it was incorrect all the while."

"I'm not pleased about the customer service representative I reached by telephone today. I was interrupted several times as I was speaking, information was repeated unnecessarily (condescendingly), and the representative rushed to end the call before I had all my questions answered. I'm a new customer and first impressions go a long way. My first impression? Disappointment."

"The experience was terrible. Bad management with vet for the prescription, and the delivery was postponed. I’m short with the pills and they could not help me. "

"The service is excellent and, if you have a membership, the prices can't be beat. Before buying a membership, make sure to calculate whether you will save enough in one year to cover the membership fee. If all you buy is heartworm and flea stuff, you might not want to buy the membership. We buy all of our dog food, treats, toys and meds for three dogs from them. We have memberships on 2 dogs and buy the prescription meds for the third dog from somebody else. Works out very well and we save tons on food and other stuff."

"Ease in ordering, great turnaround time, reasonable pricing."