"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"Easy to navigate website and good prices"
"My dog's prescription was back-ordered and customer service helped me understand when it would be filled, asked me when I would run out, and gave me the option to order from a site that was in stock if I needed to! The most important thing for her was that my dog did not run out, and I really appreciate that. "
"It was easy to order and the food came really fast."
"Love PetCare RX,Always delivered in a Timely Fashion...Would recommend to anyone!!!"
"It was easy to order my dog’s favorite food and it was at a competitive price "
"Prompt response and timely delivery of orders accurately fulfilled."
"About 30% less expensive than my vet or Chewy. I appreciate being able to purchase any number of pills for my dog, too. I like to have a big bottle before Winter hits just in case I'm snowed in and can't get out."
"My experience with ordering pet bowls on several occasions went like this: There are quantity drop down arrows that allow you to select more than one. Be advised that if you order a dozen or whatever, they will ship, and then you'll receive an email saying that they limited your quantity--usually 5. So if you want to order more, because you NEED MORE, you get to pay for shipping AGAIN for no reason.
Customer care said they limit these higher quantity orders because they've had actual pet stores order from them. I explained what I need them for and that I am not a pet store. The representative said that she note that so that I could order a larger quantity. EXCEPT that they are still doing the same thing. This last time I was told it was because they wanted to have enough for everyone... huh??
Anyway on my most recent order it was GREATLY reduced (I think I ordered 24 and they shipped 7! So after yet another chat, the agreed to refund my shipping... on that order.
So just don't order any significant quantity of any single item and I guess you'll be fine."
"Able to reach someone on a Sunday for great care"
"This site is easy to navigate and provides many options to choose from. Items arrive on time and are carefully packaged. Customer service is a pleasure to deal with. Good quality products mixed with fast and reliable service equals a happy customer."
"they did every thing; called vet for prescription and order was mailed within a few days.
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"good service, fair price, will order again "
"Great experience and provided status on the delivery "
"I ONLY RECEIVED HALF OF MY ORDER AND AM WAITING FOR THE REST"
"Generally been satisfied with the speed of delivery. However, within the last two months, on two occasions I’ve received a damaged multipack of canned cat food with 1-2 broken cans and the rest of the cans covered in spoiled cat food. When the cans are around 50-60$, it’s disappointing. "