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Product & services pricing
3.97/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.76/5
Customer service:
3.74/5
Return/Replacement policy:
3.60/5
Featured Review


Verified
5/5

2024-11-05

Satisfied customer

"Great service and fast delivery when your pet needs it."


Verified
2/5

2024-11-04

My stomach dropped to my feet in shock.

"I actually wrote you an e-mail right after my order arrived. At least half my order was mangled and/or dented to various extents. Some of them were so mangled I had to use a hand can opener to open them, the pull tab wouldn't move the top. One can had popped open in shipping and doused several cans with dog food stew. I'm not sure if this happened in the warehouse or shipping. If the warehouse shame on you, if in shipping, you need to ask yourself whether you have been getting a large number of complaints, and deal with that. I had to have this order because I was going to be away and needed to send a supply of k/d food to the vet/sitter. There was no time to wait for a reshipment. It had to be then. I put the dented ones I could save in the fridge and have been using them first, thankfully I had just enough to supple the vet/sitter with enough food, in halfway good cans, for Emily. "

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Verified
1/5

2024-11-04

Poor customer Service at the Expense of my Dog

"Routine order and apparently I needed another prescription after just submitting one the month prior. Instead, they did not notify me that they needed another to be submitted. My food rather just sat there and was not sent out until I then reached out for an explanation as to why my food had still not been shipped. Then had to acquire another prescription and wait additional time for that to be delivered and then processed on there end. "


Verified
2/5

2024-11-04

my dog died before getting his medication

"it took so long to get here and i wasn't able to get refunded despite never using it. order well over a week in advance even if you get expedited shipping."

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Verified
5/5

2024-11-04

Timely

"First purchase of RX kidney support food. They took care of calling vet and following through with shipment notifications. Appreciate the seamless transaction. "

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Verified
5/5

2024-11-02

So easy to order

"It's easy to order, even prescription drugs!"

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Verified
5/5

2024-11-02

Great service

"Easy to use website, on time delivery."

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Verified
5/5

2024-11-02

Excellent serice

"Excellent Service as always!"

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Verified
5/5

2024-11-01

Excellent Resource

"So far, after several months of heart worm/tick medicine for my two dogs, PetCareRx has done an excellent job for a much lower price than charged by my vet. "

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Verified
5/5

2024-10-31

Easy order and fast delivery

"Great pricing and quick delivery "

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Verified
1/5

2024-10-31

I never got my damn prescription

"I submitted my order for me meds almost 3 weeks ago and the medicine was never delivered its been almost a damn month and I need to give my d
Dog his dose in 5 days
"

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Verified
2/5

2022-03-25

Poor communication

"I was charged an extra fee of $54 and I have no idea why. I’ve emailed twice and still haven’t heard back. "

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Verified
2/5

2024-10-29

I ordered 10 items and u switched it to 3. Apparently that’s the max. Why would u give me the option to order 10. I would have placed an ord

"See title
This is all a sham
"

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Verified
5/5

2024-10-28

exelent costumerservice

"missing my dog medication ,petcarerx replace it ,less on the week"

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Verified
5/5

2024-10-28

Very good purchasing experience

"Very good purchasing experience"

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