"It's so easy to order prescription medications for my dog. PetCareRx even contacts my vet so I don't even have to email or fax them anything. Shipping is very fast. "
"2 1/2 weeks to receive an order is a WAY too long. Work on it."
"everything was great i got my delivery on time and everything was intact"
"Very happy with the ease of order and delivery. "
"PetCareRX called the vet and got the prescription filled quickly, unlike a few others"
"I ordered expecting delivery in a few days -- it was only traveling a short way. But it didn't show up for more than a week. It was sent by way of Sacramento for some reason. I had to rustle up some cat litter to keep operations going. And their posting about it was incorrect all the while."
"I'm not pleased about the customer service representative I reached by telephone today. I was interrupted several times as I was speaking, information was repeated unnecessarily (condescendingly), and the representative rushed to end the call before I had all my questions answered. I'm a new customer and first impressions go a long way. My first impression? Disappointment."
"The experience was terrible. Bad management with vet for the prescription, and the delivery was postponed. I’m short with the pills and they could not help me. "
"The service is excellent and, if you have a membership, the prices can't be beat. Before buying a membership, make sure to calculate whether you will save enough in one year to cover the membership fee. If all you buy is heartworm and flea stuff, you might not want to buy the membership. We buy all of our dog food, treats, toys and meds for three dogs from them. We have memberships on 2 dogs and buy the prescription meds for the third dog from somebody else. Works out very well and we save tons on food and other stuff."
"Ease in ordering, great turnaround time, reasonable pricing."
"Fantastic customer service"
"The prescription foods I need for my pets are unavailable and also the only reason I purchased the plan. I will be sure to tell my employer that this is a useless benefit that I’m paying for and I will not be re-enrolling next year."
"Shipping is advertised as 1-3 days but it took over a week to get to me"
"The order of Azodyl for our cat was fast and efficient in how it was processed. We appreciate the professional caring spirit of PetMeds. Michael Smyser, Palm Beach"
"Not good, canals keeps my pup alive not you have no clue when you will have more "
"PetCareRx is easy to use and provides fast service at a great price."