"I had just received a case of prescription dog food when two days later our sweet Ruby crossed the bridge. I was hoping to return the food and was told to donate it and I would receive a refund. Customer service was very comforting for my loss. "

"Unfortunately I will not be using this service again. My dog has a serious heart condition and I placed an order for his needed medication to keep him out of heart failure. Petcare needed to verify the order with my vet however, did not send out the request 2 or 3 days after I initially placed the order. I had emailed customer service a few times and got limited response. I did call and was forced to upgrade to next day shipping, which put my order over $100. My vet is quick with the approvals for medication however, it took over a week for my dogs medication to get approved. I've used other online pet pharmacies before and recieved faster service and responses, I will never recommend or use PetCareRX again. "

"I saved 150.00 on my order for my dogs flea medicine through Petcare RX They also contacted my dogs vet for the prescription. I plan on ordering from petcare RX all the time!"

"No issues at all with delivery. Kept in touch when an order had an issue"

"This may not be on PetRX however the medication I ordered came 3 days after I was told it was to be delivered. "

"I was a PetPlus member for five years. They advertise a cost of $49.99 for a one-pet annual membership, but that appears to be for only the first year. Renewals are $139.95, and they don't disclose this when they notify you that your account renewal is due!

I have also found that their prices have gone up on the few items I have ordered. The prices were really attractive for the first few years, but now I can find the same prescription products locally for within a few dollars of the PetPlus price. With the high membership cost, I'm actually losing money!"

"Very responsive to emails and assisted me with ordering the correct medications my Vet prescribed for my dog! "

"Love percarerx. Prices are great for the food that my dogs like and shipping couldn't be faster. "

"I know that when I order, the tracking of their orders is always on point. I appreciate all the updates. Quality products, quality service."

"Everything was pretty good."

"My vet charges twice as much for the prescription, so I love this, but it takes too long to get your order."

"I have had assistance from the customer service folks on more than one occasion and they have never disappointed. Had to get an updated heartworm test before my order could go through and they were great on over seeing They communication onthat and making sure. There was follow through including confirmation of the delivery
"

"I called to order Reconcile. It took several emails and contact with my vet and finally the order was placed. Then I get an email that it was no longer in stock. Geez. I was leaving in 5 days and had to have it. They could have told me before I spent an hour getting the order placed that it wasn’t in stock. I had to buy it from the vet at twice the cost."

"Placed my order and within a few hours it was shipped. Thank you PetCareRX!"

"Easy to navigate website and good prices"