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Product & services pricing
4.43/5
Chance of future purchase:
3.98/5
Shipping & packaging:
3.88/5
Customer service:
3.61/5
Return/Replacement policy:
4.38/5

Verified
5/5

2011-01-13

"This is my first time ordering from Play-Asia.com and I'm very happy with the service and the price also quite competitive. definitely will buy from Play-Asia again.."

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Verified
5/5

2011-01-11

"I had already ordered a lot of things on Play-Asia and, don't get you wrong, it's an amazing site. Variety and quantities of products are insane; they have the better costumer service I have seen so far; prices are almost unbeatable... The only thing I can complain about is the delivery, that hasn't been always that fast but anyway, if you have an amazing choice and nice prices, you should not care. Else, everything is all right.

PS: I'm living in France
"

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Verified
5/5

2011-01-06

"Buy some Xbox 360 games, the delivery takes a little longer than expected but customer service was very good and the final product came in perfect condition. They are highly recommended."

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Verified
4/5

2011-01-06

"I've purchased and received in Brazil, is half the price that is charged in Brazil, took a little longer to arrive due to distance but worth it
"

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Verified
3/5

2011-01-04

"My first order in Play-asia Had a great delay to arrive in Brazil, i believe it happend cause the shipments in the last months of the eyar are a little bit problematicals.
On the other hand, the Play-Asia Customer Service worked very well, with great attention and concern, always aswearing my contacts quickly. This way i could know that my order was really coming and got myself tranquilized.
The products i purchased arrived in perfect condition and its excellent exactly as the offer in the site.
Hope to get new stuffs from play-asia soon.
"

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Verified
5/5

2011-01-03

"Hi, This is the third time I've used Play-Asia.Com. My first two experiences were better than the last simply because the shipping took a little longer than expected other than that their pretty good. All games purchased worked fine, no complaints. I will continue to use them because they have some of the best prices around.
"

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Verified
4/5

2010-12-28

"My situation is currently being handled. One of the higher-ups emailed me & exlained the situation & offered their apologies. Other than this situation (which is being taken care of to my satisfaction now) I have had no other problems with them & once I recieve the product I will revising this again for absolute positive feedback.


I have used Play-Asia twice and both times the purchases did not involve any type of shipping other than to my email address. The first time went very smoothly. The second time, however, I get an email saying they recieved my paypal payment & I would be getting my product shortly. A day later I get another email saying they need a copy of my CREDIT CARD (front & back) & a copy of a picture ID & my signature; to verify it is me making the purchase before proceeding. I didn't pay with a credit card but with PAYPAL. They had also already taken the money from my account. I reply to them about their mistake & wait. A day & a half goes by & no responce. Again I emailed them & STILL no responce. I should have recieved my order with-in 24 hours, with the holidays, I can understand 48 maximum. To not have heard anything back from them is rediculious. This issue currently is unresolved. Unless I hear from them soon, I will be reporting the business.
"

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Verified
5/5

2010-12-27

"I'm very satisfied with them. I just didn't like the fact that they don't give you a track number and the fact that my order took longer than I expected (I think this second one wasn't their fault, because they sent the item as soon as I bought it)."

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Verified
5/5

2010-12-18

"The site is very good and the assistence is excelent. In my first order, my product lates a little time to arrive on Brazil in this end of year and I contacted Play-Asia.
They solved my problem and my product came two weeks ago. It's very secure, reliable and fast.
I will always buy in Play-Asia! I recommend it!
"

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Verified
5/5

2010-12-13

"I have not had any problems with Play-Asia.com but my own postal people here in the US I have changed the way I order from here. The reason is because of the incompetence of my mail carrier. I would recommend people to Play-Asia.com for whatever they would want. "

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Verified
5/5

2010-12-13

"I have ordered from this shop several times, and always been satisfied. My latest order was being delayed by customs for almost a month, and Play-Asia customer service quickly replied to my e-mail enquiry. I would recommend them to everyone interested in Japanese and/or Asian gaming."

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Verified
5/5

2010-12-13

"I bought several times and I can say is a company that is an excellent service, even to me sometimes took a little longer to arrive but I guess the problem is that the courier company, yet we recommend 100 % purchased at play-asia
"

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Verified
5/5

2010-12-05

"Had a nice shopping experience with Play-Asia.Com! Got my order fast and without any problems!

A great site! I will order again soon! ^^
"

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Verified
1/5

2010-11-29

"Made payment immediately. Received confirmation that payment received by Play Asia. Was promised shipping by Fedex within 24hrs. After 72 hrs, asked for the shipping tracking number. No response. The next day my order was canceled without any notice. Put claim thru Paypal as paid thru them. Still no response.
Whats wrong with this company. I had good response before. Till today no reply or refund.
"

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Verified
5/5

2010-11-26

"I have been using Play-Asia for almost six years now, and I am completely satisfied. Very polite staffs that answered every e-mails. They have a lot of items in their catalogue, even those that are difficult to get in other stores. Price is reasonable, a bit expensive if I may say so, than the other shops. Nevertheless, still reasonable, and worth the service they are giving. They ship the goods propmtly, sometimes quicker than expected. I never have any single problem with their side of service. The problems came from local post office (i.e. Royal Mail, Pos Indonesia), or the representatives of the courier companies if the goods are not handled with the courier companies themselves in certain countries, of which Play-Asia can't take the blame.

I intend to continue shopping for my gaming needs in Play-Asia for years to come. I have been recommending Play-Asia to my friends and others in gaming community.
"

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