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Product & services pricing
4.69/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.29/5
Customer service:
3.54/5
Return/Replacement policy:
4.25/5

Verified
5/5

2009-03-26

"I've been ordering stuff from Play Asia since March of 2003. There is a reason as to why I keep coming back. THE GREAT SERVICE! I have never had ANY problems with them through out the years I've been purchasing items from them. I would recommend them to ANYONE who is looking to import games, movies, CDs whatever!

"

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Verified
5/5

2009-03-25

"I've bought many times from Play-Asia since 2006 and I can tell they are the best in Asia! Why?

I always received my orders. Great customer service! always respond to all my question under 24 hours working day. Great Free Shipping option! saves me a lot! Good packaging! And a US$5 off US$50 coupon in every order delivered for my next order!

Bottom line... I Love Play-Asia, a higly recommended online seller
"

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Verified
5/5

2009-03-24

"EXCELLENT SERVICE! QUICK AND EASY"

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Verified
5/5

2009-03-24

"This is not my first time that i buy from Play-asia.com and from the way they handle the shippment order i'm certain that it's not my last one. I am living in the middle east (Far away from Asia) and i got my second order in last then 10 workin days. In each purchase i made i got a discount copun that gave me 5$ off the next paurchse.So the sum it all up Thumbs up for the professionalism that this company handle purchases and their coustmers :).
"

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Verified
5/5

2009-03-24

"I'm a frequent shopper at Play-Asia. I love their prices and especially the wide product selection. My orders usually shipped on time and always arrived well packed.

Especially love their sales promotions! Great seller.
"

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Verified
5/5

2009-03-21

"This shop is so good,its a must to buy in this shop due to its variety

[url=http://www.play-asia.com/SOap-23-83-4jgc.html]Play-Asia.com - Your One-Stop-Shop for Asian Entertainment[/url]

"

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Verified
5/5

2009-03-20

"i had been ordering for over 2 years now, it was first introduce by my younger brother and i try it. they deliver fast and the service is good, got some problem, but it was just minor but it was resolved immediately. still gonna purchase from them for years to come even there is still financial crisis. 2 thumbs up play asia!!!!"

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Verified
5/5

2009-03-19

"Man, this site rocks xD
I mean I've already ordered more than U$1500 dollars in products, toys, games, soundtracks, I've ALWAYS received them, I'm from Brazil, so it's good to import games, 'cause here, they are TOO expensive, I would've payed more than U$2500.
"

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Verified
5/5

2009-02-26

"Very quick. I ordered a joystick, Hori Real Arcade ProEX on a Saturday and it was already here in Chicago on Wednesday. That's pretty cool considering that they ship from Hong Kong. Pleased with how quickly everything was processed. One suggestion for them is consider more packaging for joysticks. The manufacturers box seemed a little damage prone. Look forward to purchasing again with them."

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Verified
5/5

2009-02-07

"This was my first time ordering from play-asia.com and the only problem I had was my bank initaly declining the charge because they wanted to make sure I was making the purchase.

The game was exactly as described on the site and included every thing mentioned.I payed for UPS shipping and it only took two days to get to Texas.

"

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Verified
5/5

2009-01-28

"I have ordered from Play-Asia two times and I have not had any problems until my third purchase.

I bought a Datel LAN Adapter for my Wii, and they shipped a Dragon LAN Adapter instead.

The one they sent me works even though I had to make a patch cable myself, but the thing is that there is a price difference of $11 between the product I paid for and the product they sent me.

When I inquired them about it, they offered me a $11 refund. I sent another e-mail saying I agreed to the refund, and asking when it would take place. They have not given me an answer yet. I sent another e-mail, and no response, which is strange, for they usually answer my inquires within 24 hours.

EDIT:

Everything has been resolved. They couldn't reply immediately because of holidays, which I did not know about. Anyways, Play-Asia refunded me the difference with store credit, and I am satisfied.
"

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Verified
2/5

2009-01-20

"It's been over a month and I have NOT received the game that I ordered but I have ALREADY BEEN CHARGED for the game. The game supposedly shipped on 12/19/08. Contacted play-asia in early Jan and was told to wait a few more days for the game to arrive. I still did not receive the game by 1/12/09 so I contacted play-asia, asking for detailed shipping info. They were not able to provide me any info and they gave me the run around (e.g. asking to verify the zip code of my address, etc). After reading other reviews on this site where other customers were CHARGED for their order but DID NOT RECEIVE their order (refer to posting from "grapixs" on 3/4/08 3:17 PM, "dougmoen" on 12/3/08 11:45 PM), I immediately contacted my credit card company to fight this charge. Do NOT EVER buy from play-asia.com!!! It's a SCAM!!!

Update: Play-asia.com, after seeing this review here, has notified me that they have shipped a replacement game. I will provide another update once I receive the game.
"

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Verified
5/5

2009-01-17

"My first time buying from playasia (they drew me in right away as I'd just moved back to Hong Kong and they offer free shipping, which was a great help), and I accidentally typed up my new postal address incorrectly. Naturally, a miss-typed address in Hong Kong can easily see the package as not delivered, and I had to call PA quickly to see if they could help.

Hong Kong post were a joke when I called and tried to track the package, but thankfully PA were contacting me every day answering my questions and helping to recall the package and post it to my (correct) home address.

Within the time they quoted me, they recalled the package and sent it on, and I received it in time for Christmas as well.

I've already placed some more orders, I've never been so satisfied with an online service before.
"

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Verified
5/5

2009-01-08

"I had a problem when I received my xbox 360 elite system it had the E-74 error so play-asia told me to send it back for repair then when I got my system back I was surprised I thought it came back in new condition but then I noticed it was my system fixed and was very happy."

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Verified
5/5

2009-01-07

"I've purchased regularly from Play Asia for over the past 2 years. They have never disappointed and have always offered fast responses to any queries.

Delivery time is as expected and they use quality packaging to protect your order. Additionally they offer free delivery to many locations, including mainland China where I currently live!

The gem experience I've had and the reason for my review is that after ordering an Xbox 360 Arcade (I wanted to replace my old stinky machine with a new build). Play Asia upgraded me to a limited edition system worth around $175 more than what I originally ordered. They were unable to acquire the 'Arcade' in time for Christmas and gave me a very Merry Christmas. It seems this is a company that pursues customer satisfaction and appreciates loyalty.

Thanks Play Asia!

PS Did I mention money off vouchers with every order and for holiday seasons?
"

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