"The part that I ordered has never arrived. I would appr6a refund so I can order from se where else"
"Franz did a great job .. Super professional .. Thx!"
"So easy to use this website..."
"I needed to reschedule my delivery -- part is backordered and delivery would fall when we were away on vacation. I called and spoke to Franz who got everything set up for me to call when I am ready for the part to ship. Nothing better than honest to goodness customer service."
"I couldn’t find the parts I needed locally and discovered that PlumberStock had all the parts I needed. Ordering was easy and in a couple of days, the parts arrived. Very happy with the company and service. "
"Was able to get it resolved in a timely matter Aillene assured me it would get delivered, and sent the tracking number."
"Franz was very helpful and a pleasure to deal with!! "
"We wished to purchase a faucet, but the item is months delayed on multiple websites. While the purchase did not work for us, customer service, specifically Aillene was fantastic. Her communication was quick and thorough. We will return to PlumbersStock because of the great service Aillene provided.
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"I would have given them a five star but they didn't email me when it was sent out but i got it and it was what i ordered "
"Franz we Thankyou for your prompt reply and shipment. We had expected a long waiting time.We have dealt with other companies and have experienced longer than usual delivery times. Some of which we are still waiting on. Your company is on the ball and communicate with your customers. Incidentally we have viewed your catalog . We are eager to do futher business with you. In the coming days we shall be in touch. Thankyou Matthew Macnaughton ****@**** "
"Needed a sprinkler solenoid valve that wasn't available locally. They had it, I ordered it, hopefully it comes quick, the grass is thirsty !"
"I had talked with Franz Rosales for an inquiry. He was very fast and sort out request on the way... Very fast customer servicing team"
"Outstanding pricing and a great website + helpful communications"
"Finding the right valves after 25 years is amazing. Thank you for stocking them and providing a quick turn around Received wrong valves, even sent email with picture from their web site of the valves U ordered. Now they are claiming wrong valve ordered was my fault. Number different on invoice from the one I ordered. Bait and switch, first refused return, now will return if. I pay shipping.
Just disappointed, do the right thing. I don’t want a discount or anything special just what I ordered. "
"Franz helped me out, by shipping some of the items ahead of the backordered one, which will greatly help me. Thanks, Franz"
"This is my second order and the experience is easy- pain free. Pricing and delivery are top notch.
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