"Scott has gone above and beyond to make sure I received my purchase quickly. Portable One, Inc. has the best customer service I have seen in a very long time. Thank you so much. I will definitely shop here again and encourage other to do so as well."

"This is how a company should treat their customers, especially ones paying up to $1,700 or a product!

I was browsing E-Bay for a G73JH-A2 and they were the only ones that had a reasonable price with any stock, so I sent them a message asking if I could use multiple payments through Paypal... I only have one complaint, and that was that they made it all too easy for me.

They sent all 3 Payments to me through paypal at the dollar amount I asked for, I payed them of with the 3 payments I was going to use, and I got contacted in an hour that my order had been complete. I paid for First Overnight Shipping (I couldn't wait anymore for this beast, and Wednesday was my only other day off in the week) and they had it ship out to me that day, and it arrived at 7AM in the morning.

They helped me with the awkward payment type, helped me get it on the day I asked for it, and even sent me E-Mails back 5 minutes from when I sent them.

I definitely suggest using this company."

"Like many others, I sought an ASUS G73JH notebook, and Portable One delivered.

Scott took personal care of me (And many others!), providing me with updates on the status of their stock, when the next shipment of notebooks would be, and more. He was helpful, polite, and straight -forward.

Portable One has a great reputation, and they deserve it. Thanks for your hard work for all of your customers!"

"These guys have really amazing customer service - Scott and Patrick go the extra mile to keep the customer informed and happy. For a simple product that is not likely to fail these things don't matter, but for a state-of-the art laptop they do. My next purchase will almost certainly be from them again."

"Scott was a great help during the quoting and shipping and follow through. He was able to communicate efficiently with the faculty to get the right machine he needed and was answering emails from him at all times! Thanks Scott, you made this much simpler for me on my end!"

"Really happy with my Asus G73jh-A1 purchase also the unit was defective and had to go RMA. Portable one was very helpful and friendly on the phone and email. Honest answers about stocks and good online updates about stock status. Email contact (Scott) was very quick and personal not just standard mails. Can recommend them even if things go wrong and you get, like me, unlucky and receive a black sheep :D. Shipping was also quick. Would buy again.

All together great customer service! Those efforts will get you guys a really good reputation!"

"I have been waiting for Asus G73JH-A1 for a long time.. I have cancelled my 2 previous orders from other similar websites because of delivery issues. Then I saw this site, on the product info ETA was 5th of April. I study engineering and I know one thing: if something is too good to be true, it is probably not true. But I have contacted Scott from Portable One. He told me that Asus will send enough amount of items and I would probably receive one with that shipment. And I gave the order 1th of April, and Scott told me that they will ship my order this afternoon. And let me add: Scott was very very helpful; he replied to my every single mail (and I've sent LOTS of..) with same attention as I am the only customer. So, if you are planning to buy a laptop, don't think and buy directly from them.

Derun"

"I bought the ASUS G73JW-A1 from P1. I have to say that their great experience in my previous orders just continued and I can never ask for more. I always liked their fast response, very competitive prices and of course their online support. Thanks Scott again and for sure will continue buying from you.
TipTip"

"Oh my goodness!!! I had so many problems with this purchase. I purchased an ASUS 1201N. When it arrived, I had lots of problems with it. I ended up having to send it back to ASUS (it was DOA). I sent the unit back on March 11th. ASUS told me that they were out of stock and couldn't ship a new one until April 17th!! I contacted Scott with Portable one who spoke with someone at ASUS for me. I received the new unit on March 30th. Thank you Scott!!! Scott kept i n touch with me the whole time, answered my emails promptly and was very patient with my high level of frustration. Thanks again Scott! If I ever order another computer online it will be with Portable One. Great customer care. "

"Before I purchased my laptop at PortableOne, I had never heard of this reseller. The two reps I talked to, Scott and Patrick, were extremely responsive and helpful every step of the way. When I called PortableOne to see if the Asus G73JH was in stock, I was pleasantly surprised when Scott picked up the phone and gave me honest and accurate information immediately. No automated phone trees or canned responses to deal with at all. I sent a few further questions via email and received informative responses from Scott or Patrick within an hour; at other resellers, I simply received unhelpful pre-scripted replies.

PortableOne's level of commitment to customer service before and after my purchase is very impressive, and I highly recommend PortableOne to anyone looking for computers or hardware."

"Scott and Patrick have been an absolute pleasure to deal with. I wanted a G73jh from Asus and they were very helpful in getting the answers I wanted. I had some issues with my payment going through and Scott personally called to verify everything in order to expedite the process. Top notch service!

Also, this particular model from Asus has been getting some RMA issues and given I had waited a long time to get my hands on one of these units, I did not want to end up with a lemon. Spoke with Patrick about this and he was really helpful in setting up a computer burn-in/stress test period prior to shipping. Not only that, he even asked what are the specific issues, if any, that needed to be checked. That is just absolute fantastic service if you ask me.

Summing up, really happy with having done business with Portable One. Will recommend them to people I know and would love to deal with them in the future as well."

"I have ordered from Portable one 5 years ago and did just recently as well, both orders from Australia. I am very happy with the service, prompt responses and professionalism Portable one has displayed.
More than 5 years a consistent professional supplier, very rare these days. I certainly will order from them in the future, even if it costs a bit more.

Regards,
Michael"

"I can only say good things about Portable One. Contacted them possible shipments of the new Asus G73jh-A1, they were honest and straight to the point. They guided me through the process of purchasing from them, even priced matched other websites.

What I really love about them is, how nice they were through the whole process I had to go through to get my order in, while I waited for a refund from a different vendor. I would recommend them and would definitely purchase from them again."

"I cannot say more than what people have been saying on the quality of service they provide. Pre, during, Post sell of my notebook. They continue to impress even after taking my cash. One employee I would like to recognize would be Scott. He answered all my questions, even when i started to repeat " is it here yet?" LOL. He was always calm and helpful.

Only if most companies would take this approach in customer service. They would have a lot of repeat customers, which I will continue to be with Portableone.

Again, Thanks guys for the help and the top-notch customer service. Keep up the good work!!!



"

"Portable One was absolutely top-notch. I ordered a new Laptop that I needed on a tight schedule and the laptop happened to be sold out everywhere else. Portable One took my order, processed, and rushed the item out. I received the computer before other sites even had it in stock.

The customer service was also exceptional; the agent I dealt with was both very friendly and incredibly helpful. I definitely recommend this reseller to ANYONE in the market for a new laptop.

V/R,
Shawn "