"I have bought a PowerPro R 11:36 laptop from PowerNetbooks on the 8th of July 2011. I am writing on it right now and I have to say right from the start, this computer is one of the best purchases I’ve ever made.
I’m not an easy to please customer and it took me almost two months until I finally bought a new laptop. I had a pretty unfortunate experience with some of the big names in the busyness and, because of this, I started looking for alternatives on different dedicated forums. It is there were I found about PowerNotebooks.com. Many people from the US and around the world had to say good things about them, so I decided to contact them.
I initially intended to buy a Sager NP8130, but at Mister Donald Stratton’s recommendation and after looking around for more info on it, I bought the PowerPro R11:36, an excellent machine built on a MSI chassis.
It is not the place to review the laptop here, but if you’re looking for a new gaming laptop and you want some of the best features out there at an almost unbeatable price, look for info on the PowerPro laptops on dedicated forums or better yet, contact the guys from PowerNetbooks. They will be most likely very happy to answer any questions that you may have and do so in a very friendly, kind and prompt manner. At list this is what happened in my case. Also bear in mind that they sell other computers from companies like MSI, Asus or Sager.
If I would have to use only one word to describe the people from PowerNetbooks, that would be professionals. But that’s not all. Besides being excellent sellers they also have that attitude that many are missing this days, they make you feel that you are dealing with a friend. Their communication and customer service is top notch, they move very fast, are highly flexible, understand and care about the customers needs. Nobody gets it right all the times, but trust me, it would be very hard to find someone who is better at this than these guys are.
So, would I buy from them again? Sure hope so! Would I recommend them to anyone else, to my friends? Of course! I already did.
"
"Everything was great, the laptop I bought from them works perfectly, and the customer service is very informative and helpful."
"Spoke with Donald Stratton who helped me out with the ordering process. Got my product delivered to my door safely and within the given time frame. Powernotebooks.com helped me out with any concerns that I had and answered any questions quickly and informatively. Make sure you speak to Donald if you order through powernotebooks.com, he will take care of you! Will buy from them again and highly recommended."
"Great Laptops at Good prices, I recently bought a laptop from powernotebooks and couldn't be more pleased with their service, Their communication and customer service is top notch, My Salesperson was friendly, helpful and swift with every question i had. I was informed every step of the way from them receiving the order and giving me a courtesy call to the shipping and follow up afterwards. Thanks Donald! "
"PowerNoteboks is the best notebooks web seller, especially for it`s customer service."
"They are great. I am sorry they don't sell other kinds of Electronics. Donald Stratton did such a great job and helped me save a lot of money by not putting in unneeded upgrades.
Michelle was so nice on the phone taking care of the payment process.Nita contacted me about an error and fixed it for me.
I would deal with them again if my needs for a "Power" notebook comes up. If any of you are looking for a computer call them."
"Its been over a month of using my new laptop and i am happy to write this review
I bought ASUSG53 with powernotebooks.com and i am really happy that i bought it from them. It was my first time buying an online product and they did their very best to help me throughout. Every question was answered within few hours. The notebook was delivered in 5 days and the price was relatively cheaper than other websites. I will surely look for them for my next laptop as well.
the website could be made more visually appealing but this is not a big deal..
keep on rocking powernotebooks.
"
"Excellent all around. Fast delivery time, laptop came in very protected and secure, and worked like a charm. Customer support staff is very helpful and knowledgeable.
"
"The price for my laptop was competitive plus it was built and shipped in good time. Received my laptop 3 days ago and all of the components are running well."
"Before I even ordered, I was treated like a customer. I had asked Donald Stratton a few questions about Sager's NP8170 before ordering and he replied within a few hours of the receipt of my emails, even on weekends. So after half a dozen emails I put in my order. The computer is perfect just what I needed. PowerNotebooks is the place where I will be making all of my future laptop purchases."
"I would like to share my extremely wonderful experience with PowerNotebooks.com
I called on a Friday with no intent of buying anything from this company. I was just trying to get some information about the various features of the Sager laptop.
The phone was picked up by Charlotte. She directed me to David Stratton. I asked him several questions and he answered them to my satisfaction. Never once did he talk about selling acomputer to me.
I did some more research on my own. The following Monday I was ready to order. I felt most comfortable with David Stratton, who seemed to be very knowledgeable about the product.
I went through the configuration with him on the telephone. He was extremely helpful. He asked me what I needed the computer for and when I explained my needs he was able to configure the laptop.
He made some very helpful comments. This saved me a ton of money. It was really surprising to me that the owner of the company was extremely honest in his dealings with the consumer. Never once was there any pressure to buy anything.
Every decision was carefully thought out and he clearly made a sincere effort in trying to make sure that I got what I needed and not what I wanted or what I thought I wanted. He could have easily sold me the most expensive bells and whistles that came with the laptop.
However he was very honest and tailored the laptop to my needs. He educated me on the various components. He spent a lot of time with me on the telephone trying to understand my different needs.
In this day and age I have never come across an Internet company's owner [who I don't even know], spending this much time with a potential customer. I could sense his transparency on the telephone. I could feel the sincerity in his voice.
I am sure that if I had said that I was not interested in pursuing the purchase, he would've still treated me the same if I'd called him in the future asking him for more advice.
He could have easily made more money from me by telling me that the more expensive processor or the more expensive video card would be superfast. He actually toned down my enthusiasm by giving me facts.
I remember him telling me that it was like driving a Ferrari in a 30 mph speed zone when we were discussing the various processors and video card options [reader please understand that this is
being configured for MY needs, since each person's needs will be different]. He kept in touch with me throughout the sales process and answered my e-mail questions promptly. Even after the sale was complete and I received my laptop he made sure that I was satisfied.
I will not hesitate to order from this wonderful company in the future because I know that with such caring and honest people such as David and Charlotte at the helm, I will never go wrong. They will always
put themselves in my shoes and do their best to make me happy and satisfied. I truly wish that we had more people like David and Charlotte in this world -- it would be a much better place to live with people like them.
I know this note turned out to be much longer than I anticipated but I really wanted to give credit where it is due. The other wonderful thing is that there is a lifetime 24/7 support.
You cannot go wrong with a company that has the best interest of the consumer in mind and is completely transparent and honest in its dealings. I have put in a lot of thought and emotion in constructing this letter of reference for this wonderful couple and
I mean every word from the bottom of my heart. I wish them all the best for the future."
"Just got my notebook from them. The service provided by powernotebooks.com is definitely outstanding. They are very responsive and helpful, my questions were answered within very short peroid of time.
One thing I must add, I do not live in America, the shipping package had to go through half of the world and I was actually expecting some minor damage on the container, turned out it was fresh new like it was bought from next door thanks to the nice packing.
The whole purchasing process was very smooth, great service, nice packing, reasonable price for a great notebook computer. This is definitely one of my best international shopping experience."
"I am very pleased with PowerNotebooks.com They have the best customer service I have ever experienced when ordering computers or computer parts. I went ahead and got their company branded laptop with a geforce gtx 560 in it, and it runs games very smoothly. Definitely going back to them, and wishing I havent bought from another website, which im still waiting to hear back from their tech support after returning my computer more broken than I sent it to them for a rma. "
"I have nothing but good things to say about this company. I found their site to be fairly well laid out, while browsing for my new laptop I was able to toy with multiple specifications to find exactly what I was looking for. I even called them because I had some questions regarding technical aspects and spoke with Donald Stratton several times. He was very helpful and knowledgeable in regards to all aspects of the build and the payment options. We emailed each other several times prior to the build to make sure the computer was exactly to my specifications and liking. He even offered me numerous options to save me some money - I will buy from them again.
I highly recommend this company if you are looking for a high end computer - I got more value and computer power than I could have for twice the price going through the big name computer companies."
"I am an international customer located in middle east, I order from PowerNotebooks.com a new laptop and it looks great.
Even after I bought the laptop they send me an email asking about how I think about the laptop.
They really care about customers. "