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Verified
5/5

2011-07-05

"nice people! quick response!"

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Verified
5/5

2011-06-29

"I just received my Sager NP9130 yesterday.
This is my second laptop from Powernotebook.com. I am very happy with it. Although many local shops in my country have powerful MSI laptop for sale, but I chose Powernotebook. I feel they really care me. Donald gave me every information I needed. I normally choose good service rather than good price. Powernotebook has both. I not so surprised why they have overall rating over 9.9 here.
"

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Verified
5/5

2011-06-26

"PowerNotebooks made it easy to figure out what i wanted and also pay for it."

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Verified
5/5

2011-06-26

"Powernotebooks.com offers fantastic customer service and communication. I was able to speak with a real person and ask questions and have them answered promptly and completely. I appreciated how upfront they were with information that effected my order. I had a straightforward no hassle professional business experience with powernotebooks.com. "

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Verified
5/5

2011-06-25

"If your looking for Excellence in Customer Service, Value, Quality, Technology, and a Company that assures you are treated like they are in your shoes from the Operator who directs your calls to anyone of their Sales Representives they listen to all your needs very attentively. This a direct reflection on PowerNotebooks.com's 0wner Donald Stratton and how He runs This Superb Company. Great Hardware, Great People, Great Experience Bravo!!! "

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Verified
5/5

2011-06-23

"Great purchase! Donald (CS Rep) was super helpful and professional, answered all of my questions, and arranged priority shipping for me. The laptop itself was excellent, configured as ordered and works flawlessly. My next laptop purchase will definitely be from Power Notebooks! "

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Verified
5/5

2011-06-23

"Very professional, excellent customer service, fast shipping, and excellent product. Will order from again!"

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Verified
5/5

2011-06-22

"I am very satisfied with my first laptop from powernotebooks. Great customer service and i do recommend Donald Stratton as a sales adviser"

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Verified
5/5

2011-06-22

"Excellent customer service, SO much better than 9/10 other companies out there, who, if you werent immediately buying a laptop right that second, didnt give you the time of day to help you in a selection. Everyone here I spoke to actually took their time to help me out, and even contacted me personally if something happened to the order, and gave me status updates, where my laptop was, on top of giving me the tracking number from UPS, which was awesome, because I wound up leaving for a bit. They also helped me out to find the best laptop for what I was using it for, and I am now typing this on it, and couldnt be happier with my choice. Ive already recommended PowerNotebooks to several of my friends who are already have eyes set on a purchase through them. And another plus, I got this laptop at ALOT better price than I wouldve with another company, I was actually able to put some extra RAM and system memory in my laptop, get a Operating System, and STILL be @ $100 less than the other guys. Keep up the great work guys!"

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Verified
5/5

2011-06-21

"PowerNotebooks.com has a very informative website and they give you the option of ordering a prebuilt or custom machine. The sales reps are very helpful and prompt. I'm still learning how to handle Windows 7, but the machine itself has been great!"

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Verified
5/5

2011-06-17

"I am thankful for choosing PowerNotebooks and glad I did not go for a major brand company like Dell. I know if I have a question, PowerNotebooks will answer me with honesty and with care. Thank you for being a great vendor!"

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Verified
5/5

2011-06-13

"Hey,

I am really sorry that I did not wright you so far, but I was too much in a circulation…I did not have the laptop when you wrote me. I was able to pick it up just the last time we were in Fort Lauderdale . Then we had 14 days crossing heading Europe and I could not use internet. We just finished our first cruise in Europe and finally I have the chance to write you.

Thank You very much for all the support and all the help. You really have a great team over there -

The best customer service I have ever had !!!

Yes, I am writing this on my new Sager…… It is a great piece and I love it. I do not have any problems ….so far, and I hope I will not have any !
I will recommend “Power Notebooks” to all my friends and anybody else!

Best Regards:

Ivaylo
"

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Verified
5/5

2011-06-13

"My dad and I researched laptops with Intel's i7-2720QM (and above) processor for a little over a month before settling on Sager's NP8170. The question then was where to buy. After narrowing a list of over 30 companies down to 14 possibilities, I checked BBB scores and longevity along with ResellerRatings.com. It didn't take long to discern that PowerNotebooks.com is a leader with a wide variety of configurable quality laptops at very competitive prices. I called before purchasing to ask about a few more details and Donald's answers came from experience. Also, I was not talked into more than I needed -- quite the opposite: where I was thinking of getting additional hard drive space, the discussion of my regular usage led to a less expensive option. I wish I could say I'm a gamer so as to speak to that aspect of things. The machine is for a broad scope of software engineering purposes, and it's amazingly fast! There was a short pause in the delivery schedule due to a specification change at Sager about which I was promptly notified. The change, as it turned out in this case, resulted in a lower price, some of which we used to further upgrade the memory from DDR3/1333 to DDR3/1600. The machine arrived on time and in perfect condition. The folks on the phone were all pleasant, knowledgeable, and helpful. I can't say enough nice things about PowerNotebooks.com. They are a benchmark for quality in my book!"

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Verified
5/5

2011-06-09

"Excellent customer service. I am a returning customer and I was equally pleased with this order."

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Verified
5/5

2011-06-07

"Absolutely brilliant customer service. Easy-to navigate website, with a question box made my purchase of a great laptop very easy. Once I found the laptop and configuration that I wanted, I was sent an order confirmation and then contacted by the company to walk me through purchasing. The laptop was dispatched and I could track it, once it arrived customer service followed up to make sure all was ok. I cannot recommend PowerNotebooks.com highly enough."

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