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Product & services pricing
3.53/5
Chance of future purchase:
3.88/5
Shipping & packaging:
3.85/5
Customer service:
3.75/5
Return/Replacement policy:
3.61/5
Featured Review


Verified
5/5

2023-11-27

Lasted long time

"Great service. Arrived on time and were very fresh. Lasted longer than flowers brought by others by several days. Excellent quality."

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Verified
5/5

2023-11-27

Just because flowers

"Excellent flowers. Lasted a long time. Arrived on time or early."

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Verified
5/5

2023-11-27

Beautiful!

"The plant was beautiful, and my friend was delighted! "

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Verified
2/5

2023-11-27

Late again

"My past order and the one before that were not delivered on time. Very disappointing to say the least. That would be most likely my last order with this company. "

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Verified
5/5

2023-11-27

Another Win

"I am always pleased with Pro Flowers deliveries!"

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Verified
1/5

2023-11-27

Didn’t show up when scheduled

"And the reschedule didn’t show up the next day either. It was 2 days late and I never got a credit. "

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Verified
1/5

2023-11-27

Don’t understand “Delivery date”….

"Was delivered 3 days late. Arrangement was horrible, when promised, “they would make the arrangement beautiful because of the delay”. Never happened. When asking about any type of refund or price adjustment, was told no, and they just refunded the “delivery” fee. Did one of these before. Still haven’t heard from them."

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Verified
1/5

2023-11-27

Flowers were never delivered.

"Despite what Proflowers said, the flowers ordered for my wife on our wedding anniversary were never delivered. I will never use this service again."

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Verified
3/5

2023-11-27

Slightly satisfied

"Flowers in vase are not representative of the price. Also water in vase was short of the flower stems. Had to add water. "

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Verified
1/5

2023-11-27

Flowers/gift did not arrive

"I paid for a gift of flowers and candy (more than $100 with delivery) and they did not arrive on date promised of 11/22/2023. As far as I know, they never arrived."

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Verified
1/5

2023-11-27

Not what I paid for

"I paid over $100 for the nicest option. Recipient sent me photo and was full of carnations. $100 for carnations? I would not have paid that. Photo was roses and snap dragons. Very disappointed and have told the team and they have not even responded. Do not recommend at all. "

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Verified
3/5

2023-11-27

My card wasn't included

"Everything went well with the experience, but the card I wanted delivered with the flowers didn't arrive. Other than that all was well"


Verified
5/5

2023-11-27

Beautiful arrangement and fast service

"I ordered a Thanksgiving cornucopia, and I was very pleased with it. I would definitely order from them again."

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Verified
5/5

2023-11-27

Great Selection, Great Customer Care

"Easy. Many beautiful choices. Good pricing. Excellent communication. I've tried two other vendors but keep coming back to ProFlowers because it's so far always a cut above. "

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Verified
1/5

2023-11-27

WRONG FLOWERS

"FLOWERS DIFFERENT THAT I ORDERED WERE DELIEVERD. I AM VERY DISAPPOINTED IN THE SERVICE. A NEW ARRANGEMENT WAS TO BE SENT BUT AT THIS TIME I DONT THINK IT HAS."