"Called for replacement parts and they’re quick to respond and help.
Thank you."
"We have been using a Proline range hood for over 3 years. It looks great and has been reliable. Fan power is tuned to pull-in all cooking fumes. Illumination of the stove top is ideal. Louvers are easily removable and can be cleaned in our dishwasher. We would purchase another one.
One of the lights just expired. It was easily removable. Proline is replacing the light at no cost to us."
"I purchased the 36" 600 CFM model PLJW which has a nice stream-lined look . I actually love this hood. It has been a very good choice for removing the steam and smoke from the cooking area. The noise levels are as expected, which is good. Over all great value for the money spent!"
"Once again the customer support for Proline was Great! Looked up previous parts and verified parts were in stock and said they would get them right out.!
I appreciated the friendly customer service and going the extra mile.
Marc/ Jacksonville, Fla. "
"It’s not often that you still find a company that not only makes a great product, but also has the people to back it up. In selecting which hood I should get, the customer service representative was very helpful. She knew exactly what to ask me and was able to narrow down my choices very quickly. I purchased my hood vent in January ‘19 and it came VERY well packaged and protected. The dimensions were exactly as stated online and in the included installation paperwork, which allowed me to prepare installation ahead of time and NOT have to make any adjustments once it arrived. I did had one question about the operation of the hood and lights. When I called, the representative had the information I needed to help me on my way.
My father actually found this company, and had such a great experience dealing with them, that when it was time for me to look for a hood, he told me there was no other place he would go. My experience has been the same.
Great company! Great people!"
"When I purchased this hood I wanted the best. I love to cook and I wanted a functioning unit, not a show piece. I got both. It looks awesome and it performs. You can cook any item and the fan pulls out odors, smoke and steam. The exhaust is large and it pulls the air.
Don't buy the crap that comes from the stove maker or the microwave with the fan. That is for amateurs. Get what a pro would buy...a ProLine. "
"I love the look and function my range good. Unfortunately, the led lights went out after 11 months in service. It has taken 4 months to get them fixed and I’m still waiting to receive new light bulbs from Proline. My initial great impression is turning to frustration"
"Great customer service from a american company "
"I called Proline to purchase what I thought were defective LED lights for my hood. The customer service rep quickly diagnosed my issue was NOT the lights but was the light driver instead. She offered to send me a driver as my hood was relatively new. She also made sure that I had the information needed to install the new equipment. Thank you for the terrific support and great customer service!"
"We purchased the Proline range hood 9 years ago and the only problem we have had was the control panel stopped working recently. When I called Proline about ordering the part they said it would be shipped out. I have seldom bought appliances that I have not had some kind of problem with before 9 years, so I am very happy with my purchase. The customer service is great!"
"I am so happy I did my research. I had the Proline range hoods for about 4 or 5 years now, never had problem and works as promised. One knob came off, called Proline customer service and sent me replacement hassle free. very happy customer!!"
"I purchased the PLFW.30 and was extremely happy and satisfied with the service that Proline Hoods provided!"
"I bought my proline range hood within the past year-because it’s a great looking hood with a three year warranty. It stopped working and they told me the parts are free if I write a review or $35 otherwise. What happened to that warranty? I guess this is how to get it. All that aside it looks good and works well- when it works."
"We purchased the proline range hood 2 years ago. It was easily installed and has been an excellent choice. The 4 settings have been the most beneficial. Recently I had to replace the light and struggled with it until the support person from the company helped. She was great to answer all my questions and work with me until I removed the light. It ended up being an easy task."
"We installed a Proline range hood when we did our kitchen remodel. It has worked great and looks incredible. It is so nice that our in-laws installed a Proline in their new construction home."