"In part we purchased our Proline Hood because of it's competitive price. The surprise was the quality. The design of the hood was beautiful and the materials used are excellent. We loved our hood so much that when our daughter was renovating her kitchen we bought her a Proline Hood. "
"Bought a range with LED lights about 5 yrs ago. Been working great but the lights went out just recently. Called customer support and they addressed the issue right away and are sending me the appropriate parts to test out. "
"We love our Proline vent hood. It is very powerful and quickly clears out cooking odors and/or smoke. "
"I recently had my kitchen remodeled. I was unsure of which range hood to get for my new range until I found that Proline has 36" range hoods that are around $700. I purchased the PLRH1127 range hood, and it has worked great even when I use a wok or sear steaks."
"Our experience has been mostly good. The range hood arrived in time specified and in good condition. We had the good for 15 months and the LED lights have gone out. That was not impressive. They are replacing the lights for free after this review and are potentially providing any accompanying parts that might have caused lights to go out - circuit board or driver free of charge. Have not gotten a confirmation that items will be sent thus have not installed new items to see if they work. I'll check back in with a yay or nay once order is received and installed. "
"Hello,
I had an issue with my range hood and called customer support. The phone was picked up on the first ring and I spoke with Jacinda. She diagnosed the problem and got the parts in the mail very quickly. I'm very happy with the hood and the customer service.
Paul Mayer"
"I LOVE my Proline Hood!!! Fantastic Hood, Very well made and excellent price. Worked perfect for two years. Waiting now for parts... The company, ( Brittny and Tess ), has been very responsive to my needs. They sent me a new Board,(unfortunately it was the wrong one), still waiting for availability for the right parts... I am waiting with baited breath! I REALLY miss my working hood!"
"We've had our 42" range hood for almost 4 years and it still looks great. Price and quality were hard to beat when I researched range hoods during the construction of our house. I did have to change the LED lights recently, but customer service was quick. Replacement lights were reasonably priced and arrived quickly. If I had to choose again, I would go with ProLine without hesitation."
"We are extremely pleased with this vent hood and the customer services that ProLine provides. One of the light bulbs went out. After a quick call to the manufacture problem resolved - two new replacement bulbs are on their way. That's what you call "Excellent Customer Service" and reason to buy again. "
"We’ve had our 30” island range hood for 2 years now and absolutely love it. Great quality and looks great! Best part is the customer service from Proline. I’ve had a few questions and they’ve been easy to get ahold of and quick to reply. "
"Quick customer service to address my touch button panel issue. Hoping the part arrives quickly so we can get back to grilling!"
"Awesome range hood. No issues. Elegant, efficient, and a work horse. simple to clean and maintain. Cannot ask for more. Customer service has been excellent as well. "
"Dealing with proline was top notch. Excellent customer service. "
"The hood is cost effective and quiet, we often get asked about the name of the equipment. It is powerful and good looking. Very importantly, it is easy to clean which makes it worth it's weight in gold."
"Everything has been great with my hood. guests compliment it often and the fan works great!
Service is has been great with any troubleshooting as well!
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