"My ProLine has been working well in my kitchen for about 3 years now. I am having a recent issue with the lights in the unit. Customer service has been responsive and helpful. Good customer support."
"We purchased the PLJW 185.30. It's a 30" small range hood but works amazingly strong. We chose it because it had a sleek, clean look to it for our kitchen set-up. The reason I gave it one star less than excellent was because the light bulbs went out within a year or so. However, I reached out to ProLine services and they were very quick to respond and very helpful. I'm receiving replacement bulbs and it's good to go!! The range hood is still operating very strong and we love it!! Thank you!"
"I’ve ordered parts from proline. They send me my parts with tracking number and I get it within 3 to 5 business days. They’ve been easy to work with and give me what I need when I need it."
"The representative on the phone was very friendly and easy to work with. I am looking forward to receiving my parts.
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"Don't do business with them. "
"We purchased this range hood three years ago. It’s working well and powerful. The only thing is one of my LED light is not working and the customer service responds quickly. Overall great experience! "
"Purchased a range hood to have professionally installed in my home. Not only does it look great, it works wonderfully with features I didn't even realize I wanted. So effective, we no longer have problems of lingering odors."
"After much research, my husband and I decided on this range hood because of the features and appearance. It is low noise, yet very efficient. The filters are dish washer safe and installation was easy!
Bravo"
"A well -made sturdy unit; exceptional value for the features and price: 5 stars"
"I purchased this range hood over three years ago. The variable speed blower and LED lights work well. Connecting the duct was a bit challenging as I was installing the range hood where there was a microwave oven above the range previously. Customer service was a pleasant surprise as the person answering the phone actually was knowledgeable about my issue and was able to resolve it. I'd purchase this again. "
"So simple to use and so effective! Very classy looking and relatively quite given how powerful it is. No more food odors in bedrooms. "
"I have had my vent hood for just over 3 years. It works very well and is easy to maintain. I just recently had an issue with my touch control panel housing cracking, which caused the buttons to recess into the hood. I contacted customer service and they agreed to send me a replacement even though I am just outside the warranty period. That kind of customer service is greatly appreciated and shows that they stand behind their products. I would definitely buy another hood from them."
"I’ve had this vent hood for 3 years and it’s been great! The customer service is great too!! I will definitely purchase from them again in the future!"
"We have now had our ProLine hood for 5 years. It working today just like it did the first day and has been a great change from our prior hood experience. First, I like the design. The curved corners has precluded that pain when the straight corners banged my head and should I do it now (not too often) the soft round corner is just a reminder to be more careful rather than a painful event. I also like the fact that I can clean the stainless steel vents in the dishwasher eliminating the work and mess of prior hoods. Second the sound and effectiveness of the hood is splendid. It clears smoke and smokey grease without effort. We don't need a new hood, but if we did it would certainly be a ProLine."
"I purchased my range hood 3 years ago and feel in love immediately. It is powerful and a lot quieter than my other hoods and so easy to clean and keep clean .Just recently I needed to o replace the lights my call to customer service was so friendly and and helpful the problem was remedied immediately . Thank you Proline for outstanding service and a great appliance"