"I looked at several local appliance and home stores, but could not find a range hood like the ProLine for any where near the price. Quick delivery. Excellent value for a beautiful hood!"
"Support through installation was terrific and the hood operates as expected. A total group of professionals. A great product. "
"Very nice looking machine, store was quick on follow through, great price."
"I purchased a 36" stainless steel Professional Wall Hood Model PLJW109.36, w/1000 CFM fan and installed it in my outdoor kitchen. It looks great and runs perfectly. Mounting was very easy using the mounting brackets that came with it. The fan is very powerful and has 3 settings. The lights are perfect and light up the surface area nicely. You can place extra lights in the back of the fan where the heat lamps are to go but I didn't really need the extra lights.
I would recommend this hood as the price is right and the unit comes very well packaged."
"I just purchased a 36" glass and stainless steel wall hood from Proline. Not only was the product of the highest quality, but the price was at last half that of some other competing brands!
I received the hood within two days of ordering! Customer Service was outstanding in answering all of my questions and followed up with an email to make sure that I was happy with the product. I am extremely satisfied and impressed overall with Proline!!! "
"I received my PLJW 101 48" hood 8 days after I ordered it. It was professionally packed and had no shipping damage. My husband-who is really fussy-is very impressed with the quality of the materials used and with the product overall. Customer Service contacted us the day after we received the hood to inquire if there was any shipping damage, and if we had any installation questions. It will be some weeks before we are ready to install our new stove and the hood, but so far we are very impressed with this company and its product."
"I received my hood in working order. I am excited to install it. They are great at providing various means of accessing the I stallion instruction."
"I ordered a Proline hood on a Sunday evening. I am sure that no one could have been processing orders at that time, so really the order probably didn't hit until Monday morning. I had my new range hood by Friday. Not only did my hood arrive in record time, but I also received free shipping. Everything was in perfect working order with all parts present. Because I needed to do some prep work before hanging the hood, it is now about ten days later, and I have finally installed my range hood. It looks fantastic and does a great job of clearing cooking fumes and smoke on even the lowest settings. The slim 7 inch model fits perfectly under the cabinet. Its low profile allows me to work without hitting my head and allows for easy movement around the stove. This range hood looks as good and works as well as models I have seen that cost three and four times as much in the big appliance stores. I would definitely order from this company again and recommend them to my friends."
"My experience with Proline Range Hoods was less than expected. We ordered the hood in November and gave them detailed instructions on when to send. The time for delivery came and went and nothing. The company was then difficult to get in touch with. Emails went unanswered and phone calls went to an answering machine. Eventually, after another mis-hit, the hood was delivered. We are remodeling our kitchen and because the item came in late, we missed the opportunity to have our builder put it in when he was working on other projects in our house. Consequently, the hood sat idle for several weeks until he could get back to us., When we finally did get to that part of the job, we found that the hood would not work. We called and were told that it was probably the control panel. So they sent out another control panel. But after we installed that, the unit would still not come to life. Proline said it would not refund us if an item has been installed. Luckily we had not put in the item and they did refund the purchase price. What they did not refund was the $75 it took to ship the item back to them. The item never worked, it was obviously defective so I don't see that a customer should be out a dime returning such an item. I guess we will agree to disagree because they say they are not going to reimburse the return cost. Overall, I would say this was not a good experience. The fit and finish of the item wasn't good - it seemed flimsy and the control panels seemed to be of cheap quality. Our electrician commented that the buttons on the panel were of shoddy quality. In the end, we took our refund check and went and bought a hood locally, which would be my recommendation, because you can see the item before you buy it and someone is standing behind the item."
"Great search engine. Excellent selection and fair prices. Fast prompt delivery. "
"I got the 30" Euro Style Island "Cylinder". It is so beautiful. No could even come close to the price for anything comparable either online (anywhere) or in Home Depot or Lowes, Brandsmart, or IKEA. I called twice, once before for some help picking the right one and once after because one of my lights didn't come on and a live person answered each time and was extremely helpful and friendly. Highly reccommend this site. The hood has only been installed 1 day but it works great, except for the one light which they said they would send me another one for free if I can't find it at HD. turns out all i had to do was pop it out (no tools needed ) and pop it back in again just like she said."
"The proline hood that I purchased looks gorgeous!! It has 6 speeds and can be really quiet at the lower speeds. The LED display looks and works great too. I was so surprised at how quick the hood arrived. Love this purchase!!"
"ProLine Range Hoods was a very pleasant company to deal with, our order came in fast and just what we wanted. Customer service is excellent and I would order form the again. Wish more companies now days had this kind of service."
"As first, I was looking to buy a Proline PLZI 697.36 island hood because of it powerful 1200cfm. I called Proline up the represented said that the model is out of stock so she suggested two others model the KECOM and the PLFI 750.36 that has similar cfm and much cheaper. So I end up purchased the PLFI 750.36 with 1100cfm with six speed control and a dimmer light, I even get a 20% off the price at the time purchased, so it work out good. The hood arrived a few days later, Proline has a note suggested that I should inspect and test the hood to see it working properly. The hood working wonderfully like the proline represented said. I strongly recommand anyone who is looking for good hood at a great price online to go to Prolinerangehoods.com you wouldn't be disappointed."
“We are pleased to hear you had a great experience purchasing from ProLine. As you mentioned in your review, we do ask that every item is unpacked and inspected right away once it arrives so if there is any damage to do shipping, we can address it immediately. We do insure every package with Fedex and will file a claim in the event of damage.
We currently do have a 10% off sale going on off every hood $400 or greater. We also offer contractor discounts. If you have any questions on pricing, please feel free to call us at 877-901-5530. Thank you.”
"Nice fan, quick delivery! I ordered the Euro style island cylinder exhaust fan. It arrived quickly and in great condition. With a helper I had it installed and running the next day. It looks awsome! And it really "sucks"! :)"
A rep from ProLine Range Hoods, Proliner, has responded:
“We do apologize you feel your experience was not great. We do value our customers and want to provide the best customer support for you. Unfortunately, in this case, you had the hood for months before contacting us. We need to know within 14 days if there was damage or if the hood is not working properly. This is standard for any purchase. The hood sat at your construction site for three months. The hood may have been tampered with or damaged at your site. We clearly state on our shipping and returns information what the process is once you receive the hood. In your case, we sent out a control panel right away to see if that would remedy anything. After getting approval, we allowed you to return the hood for a full refund. We cannot reimburse the cost of shipping because it was after the 14 days. We do have all of the emails and correspondence with you, your emails were answered right away and we got back with you on returning the hood the same day you emailed. We hope in the future that every customer will check and report anything wrong with the hood in the time allotted to prevent any future misunderstandings.”