"I bought a Puget i3 last year for my den computer as an evaluation unit. It's been pretty bullet-proof so it made my decision for the i7 as my entertainment center computer (driving a 70" LED TV). I'm very happy with is performance"
"This computer is AMAZING! I went to the website and immediately a person was giving me advice on which system is best for me. I told him I wanted to run Flight Simulator X and he told me everything i needed to run in on high settings. Sure enough, I got the system, installed FSX and it ran the game on high settings with absolutely NO problems at all. I had to install another video card which was no big deal so I could run 3 monitors at the same time and this computer performs like a champ! Definitely getting my future computer from Puget!"
"I couldn't be happier. The system is just as I wanted it, and far less expensive than something equivalent to Dell. Customer service is fantastic."
"Very satisfied with customer service. Communications were prompt and never felt like I was just a "number". I wish all companies worked with these standards."
"Just wanted to say that Puget Custom Computers Rocks, I am late writing this review because I have been so ingrosed in using my new amazing computer.
From start to finish it was a great experienc.e
It runs like a dream, is super fast I can do much better work and play all my PC Games at best settings."
"I wanted a computer to be used solely for Photoshop and other photography work such as scanning and printing. Puget Systems looked like it could provide exactly what I wanted, a machine that can handle large files in Photoshop, connect to my older scanners with Firewire ports, with multiple hard drives, including two SSDs, for fast operations. Puget provided helpful advice during the purchase process, lots of options, and great updates regarding the build process and shipping. I ordered the computer during the holidays, but it was delivered just 9 days after I ordered it, despite an intervening weekend and holiday. Everything was packed securely, and it's working perfectly. Having a fast computer without the unnecessary software that comes with the major brands has been great. And it's the quietest computer I've owned, even though it's not their Serenity line. Puget Systems has a very well thought out process, and offers an excellent product. It's a little (not a lot) more expensive than the major brands for comparable features, but having a high-performing computer configured exactly the way I want without unwanted extras is well worth it."
"I have to say that I am very very impressed with all of the QA information and processes described on this company's web site. It is very telling that after a month of assiduous research, this company's web site is the only one I have found that actually discusses hard numbers rather than resorting to puffery to illustrate its concern for selling and standing behind a quality product. I can say the same about its shipping policies which state clearly that it does not recommend "going cheap" when selecting a shipping option for a $4000 plus piece of hardware. They also immediately addressed my emails with thoughtful and actually helpful responses and even talked me out of selecting more expensive OC options which they deem a source for customer dissatisfaction. In fact, this is the only company I have come across that puts customer satisfaction in front of claiming the best specs or best prices. Kudos and keep up the great work!"
"I happen to win the Puget Spirit giveaway on Facebook, but believe me you won't be disappointed if you purchase a system from these guys! Build quality is top notch and everything is neatly assembled inside the case. You turn the pc on and everything works, because they benchmark each system and even take pictures of bios settings for you. "
"These guys are awesome, they know their job and built me the most impressive computer I have ever owned. I certainly got what I paid for, when you get to the point in your Audio Visual computer needs that Dell and HP do NOT cut it, PUGET CUSTOM is the way to go! Great support, phone or email, and the smartest packing, shipping, testing, and build process I have ever seen. I got a Serenity edition and it is everything I had hoped for."
"Love my PC. Love the service and customer support even more.
Have had my system for about a year and a half, had zero problems until recently when I encountered the dreaded "Startup Repair Loop" problem due to a bad/corrupt registry (probably my fault, cycled the power prematurely when something froze/hung). Luckily Puget Tech Support (Micah) helped walk me through the process of recovering my important files and reinstalling Windows.
I caught hell from my gamer friends for "outsourcing" my custom PC build, the price ("it's cheaper to do it yourself blah blah blah), but this is exactly why I don't mind paying a premium -- I get premium support/service in return. It's peace of mind and I like having it when I drop a couple grand on something, from a computer to a car.
These guys get it. It's not about economies of scale and pushing as many PCs out the door as possible, it's like the old car salesmen adage, "you can sell someone a lemon once or do right by them and sell them cars for the rest of their lives". I'll be buying Puget and only Puget PCs/laptops for the rest of my life."
"Puget Custom computers are a very professional team. Jeff started communicating with me ever since I requested a quote. This is my first custom computer and the period up to plugging the computer in and turning it on was interesting, quite an adventure. They kept the status of the order updated, the computer was delivered in perfect condition and it's running smooth and quiet. The system performs better than expected. I'm very happy with my new custom computers. Thank you Puget Custom Computers!"
"I've been coming back to Puget Custom Computers since 2007 and recommend them highly. The desktop they built for me in 2009 is going strong and still way ahead of the curve in terms of what else is out there. Top-notch quality and performance. The only thing I ever had to replace was a fan that went out after two-plus years of heavy-duty use (all day, every day). They're very responsive. Like their website. Like the ability to correspond directly via email with people in the know. Very good experience for five years running. Prices are higher than what you will find in a big-box store, but you get what you pay for and can't appreciate the difference til you try it."
"While I do not usually give reviews pertaining to purchases that I make when it come to Puget Systems I will make an exception. To start off with Jeff Stubbers who was my sales agent was very friendly, competent and knowledgeable about computers. As a matter of fact, he left no stone unturned in making an all out effort in helping me select a computer that best suited my needs. And for that Jeff gets an A+ rating from me. Upon looking at the internal construction of the computer what is clearly indicated is that competent and knowledgeable technicans devoted time and effort to building this machine. Overall, the assembly is simply amazing. And this computer not only runs cold to the touch but it is so quiet I hardly know it is on. I have two additional custom computers but they hardly compare to the Puget machine. One final point and that is there are a number of computer businesses advertising on line and from my own investigative work the ony way to accurately evaluate the overall quality of a business is through acquiring information from the Better Business Bureau. And in looking at what the Bureau had to say about Puget Systems I had no doubt that I had selected the best computer builder to assemble a computer for me. My grade for Puget Systems A++.
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"A fun buying experience and excellent products. I was really impressed with the order/build/shipping status for my system on their web site. The status of each phase was very detailed. You are not going to get this information from other mail order vendors. Although it may be a little more expensive than a home build or from consumer vendors, the premium components, build quality and testing make their products a great value."
"Echo I ITX custom built & shipped within a week. Quick i7-3370s is quieter than expected with stock Intel HSFan.
Slight demerit for using two 50cm SATA cables in a case (Antec ISK 110 VESA) with maximum 30cm diagonal distance."