"Puget Custom Computers provided expert advice on designing a computer to meet my needs. The computer arrived as promised in the finest packaging I have ever seen. The build quality was superb. If they were physicians, these are the guys you would want to operate on your heart! Computer performance has exceeded expectations. And as a bonus this computer is very, very quiet!"

"The process was flawless from start to finish and I could not be happier with the end result. The customer service was fantastic. I also really enjoyed watching my machine go through the build / testing process using the online status tracker. Their attention to detail can be seen at every stage. Peace of mind is priceless and you get that and so much more with Puget Systems."

"Awesome experience! I've bought built-to-order PCs from all the major manufacturers and the niche players over the years (Dell, Lenovo, HP, Falcon Northwest, etc.) but this was my first experience with Puget. It was also the best.

Submitted specs and received a reply within a few hours with suggestions on how to improve my system at a lower cost. Sales was extremely responsive and proactive.

I also loved the order status website: I could see exactly where in the build phase my system was, down to the latest benchmark test that was performed. Photos were also uploaded!

Finally, I had one minor software issue (which was my fault) after receiving it and support was extremely quick and personal in offering a fix.

All around awesome! Couldn't be happier."

"This computer has proved to be above my expectations in every way!
I bought a lower level Spirit model and I can barely hear it when it's switched on.
It came well equipped to handle photo editing. I searched many computer makers in my quest for a desktop designed for Photoshop and Lightroom and the Puget Systems website is by far the best and most complete I've yet seen. Their customer service took pains to advise me on components best equipped to meet my needs. Build time was just a few days in stages posted online. It's very fast, impressive and amazingly quiet compared to my previous desktops (Dell)

Quality packaging, first rate service, impressive quality product...I'm a happy camper and I'd recommend them to anyone with no reservations!!"

"Somehow stumbled upon this little custom computer place a few years back after I switched from pc to mac. I have long been waiting to pick up a smaller build computer that has a little power. Wanted to go the route of the mac-mini but for price and specification nothing beat the Echo 1 in terms of value. I finally compiled a home office set up, purchased a 27 inch HD monitor and decided on the Echo. Throughout the process of ordering the computer from Puget, the level of transparency and attention to detail as far as build and customer service has been absolutely unparalleled. They were there every step along the way and and I was able to feel involved with the process of the build. When the computer came I had a slight issue with it on a restart and the team was immediately responsive and helpfully walked me completely through the issue. The Echo I can be one of the best performing, most compact, and slick computers on the market. I would encourage any prospective customer looking for a computer for any need, to look no further than Puget.

Thanks for the awesome computer.

Paul "

"System is as ordered. Everything we had hoped for! Almost ready for another."

"Puget's web site is well designed with a ton of info, dare I say it's designed for adults! I checked several PC hardware sites and found to my satisfaction they seemed like a solid choice. After some quick research I had a fair idea of what I wanted and followed up with an online chat. Web site - online chat - ordering - shipping - PC set up -hardware integrity - documentation - all great. Up and running perfectly for over a week!"

"Excellent service and build quality. Their testing documentation and information provided during the build process is very impressive. The PC is solid, well-built, and is devoid of bloatware.

I was looking at using Maingear, but had a bad experience with them and went with these guys. I'm very glad that I did!

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"I have previously ordered 2 custom Desktops and because of the excellent service and quality of their products I ordered a new laptop. My revious Toshiba laptop was so slow compared to my super fast desktops that I ordered a laptop with almost the same specs as my desktops.Its a speed demon and performs beautifully.
Before you order have one of their knowledgble techs check out your order to see if your getting what you need. They are very helpfull.Remember you get what you pay for. Don't skimp."

"I purchased two systems from Puget almost a year and a half ago. Having had them this long before submitting a testimonial lends to the authority of my statements going well beyond a first impression.

Both systems had Win7 Pro 64-bit installed on SSD drives, the laptop with 8G ram and the Serenity desktop with 16G. I told them I would be installing additional drives in the Serenity and the build-team stubbed-out the cabling and recommended drive placement to maintain optimal airflow.

I was going to be out of town on the scheduled delivery date and Puget arranged the ship date to my schedule. Every aspect of their service and attention to detail, from start to finish, made working with them a real pleasure.

These systems have been truly spectacular and have met my every expectation – everything I wanted and nothing I didn’t! Performance and reliability continue to be a joy. I highly recommend going with Puget.
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"I could not think of a better place to purchase a computer, bar none. You get what they say you'll get, and that is a LOT.

I won't be looking anywhere else for the next one."

"These guys are fantastic. I pieced together a hybrid PC for work and gaming and saved it in my configs. I got an email the next days asking if I need any help (without sounding at all like a used car salesman!). They were extremely knowledgeable and friendly. I made a few tweaks based on their suggestions and bought it! The box arrived with a HUGE hole in the side of the large box, big enough I could reach in and touch the PC. My heart sunk when I saw it. I had the FedEx guy report it as possibly damaged and took it in. I opened it up, and the box inside also had a hole in it. I thought surely something had been broken! I pulled the PC out, and there were scuff marks on the paper that sticks to the PC case for protection. I peeled off the paper and it was perfect underneath! Puget Systems packed it so well and gave enough of a safety buffer that the PC inside was pristine!

Thanks so much, guys!"

"Just got my second computer from Puget. Every aspect of dealing with Puget has been pretty much flawless once again. There are already a ton of other reviews on here, so I won't go into too much detail, but I will say that everything about Puget just screams quality and attention to detail. The ordering process, customer service, shipping and build quality are all absolutely top notch.

When you email or call in, you'll interact with an intelligent person who is actually capable of having a meaningful conversation and answering your specific questions. If you have ever dealt with some terrible out-sourced customer service rep who just goes through a scripted response with useless generic answers and basically treats you as if you were a moron, causing you to start raging, hang up, try again to google a solution for yourself and/or slam your head through the wall...well, just imagine the exact opposite of that.

Build time and shipping process are pretty quick, and there is a very detailed production checklist that you can track online as your order progresses.

The PC itself is extremely well built. Quality components installed securely and extremely neat and efficient cabling. Basically it's about as tight of a build as you can possibly have with absolutely no waste or mess of any kind. As expected performance is great.

Puget is the by far the best choice out there if you don't have the desire to build your own PC. I'd sum up their corporate philosophy as something like "treat customers with respect and do what you do at the absolute highest level possible." More importantly, they are actually successful at putting that philosophy into practice.
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"The entire experience was amazing. From ordering (with help) to status updates to delivery and setup the whole experience went extremely well. The computer powered up with no problem. I cannot hear the computer while it is on. I have put my ear to the case and I can't hear a thing. I would highly recommend Puget Computers to anyone buying a computer. I will never buy a computer any other way. Very professional organization that puts customer satisfaction at the top of their list. I simply can't say enough about them."

"Very good experience again. I am now on my third computer from Puget & they just get better. If I were looking to buy another computer, I would not even consider looking elsewhere. They have updated their status tracking system and It keeps you posted every step of the way now, great job guys. With each new system someone calls just to see if you are having any problems. This latest machine just flies."