"I have been a Puget Systems customer since January 2012 and have ordered two machines so far this year and planning a third. Had the privilege of working with Jeff and William respectively and they know how to treat customers. In a world where the term "customer service" has become synonymous with cold and uncaring robots, the people of Puget Systems are setting the new standard for excellent customer relationships. After doing business with the folks of Puget Systems I will never go back to the computer producing mega-corporations. With Puget Systems I get exactly the system that I want with no extra unwanted software, trial or otherwise. Extremely happy and satisfied!"
"William George was extremely helpful in helping me pick the options that met my request for a small, powerful, and quiet computer. He even helped me decide against including a soundcard, since I am running audio directly out of my GTX 280.
Great all around!"
"much better then dell... very cleanly built rig couldn't have done it better my self."
"My Echo II is an excellent system, it runs so quiet I can't tell it is on. Puget Systems customer service is great. Dan explained everything when I picked up the system. The sales rep Brett Nerdquest was very helpful in configuring the system."
"Excellent experience with Puget Customer Computers. Over the past couple of years, I have seen their name pop-up on various reviews (CNET) and they caught my eye. Their attention to details, friendly customer service, patience and expertise were invaluable to me given the limited amount of time I have these days. "
"Back in 2005, I bought a really loud laptop computer from a big brand. Since then, I have dreamed of owning a silent computer. Along the way, I bought a cheap Intel Atom powered Asus EEE Box netop computer, but that still made too much noise. After saving enough money, I finally decided to buy a Puget Custom Computer. The Puget Serenity SPCR Edition lives up to its description! It is so quiet, I can hear my CRT computer monitor buzz (that's okay, I'm getting rid of that soon), or my external USB hard drive. If you want a silent computer, this is definitely the place to get it. I was worried that since the system is not fanless, it would still make noticeable noise, but the fans work fine and the only way you can hear noise is to put your ear behind the case (so the only tiny noise I would ever hear is if I'm adjusting cables under my desk). Its terrific to be able to work, read, and study in my home office without any computer noise to distract me. Worth every penny.
Puget was also nice enough to upgrade (at no additional cost) my power supply to 1000 Watts since a smaller unit was not in stock during the building of my system.
Their build check list and status page is very impressive, and they even thermal imaged the machine to check its cooling ability.
Although my system was configured for Windows 7 64-bit, Linux fans should know it works fine when I occasionally use a USB thumb drive loaded with the 64-bit version of Xubuntu (which is compatible with my nvidia graphics card)."
"The computer arrived a week ago, 10 days after I placed the order.When I inspected it after delivery, there was one cable loose on the motherboard. That's not surprising,considering it traveled 3000 miles to get to me.
I have had no problems with the compute.It runs great,quiet and cool.
I made a good choice buying from Puget.
"
"Great help in ordering a desk top that met our needs & stayed in our budget. Very friendly, accommodating & knowledgeable staff. Would buy again from them & recommend to others."
"Wanted to wait a bit before I wrote this review. Time does fly when your having fun. Well, Its been a year and then some. Wanted to build a nice gaming computer and I have been really happy with this pc. This pc has been hands down stable. Awesome pc from the extremely neat wiring down to the nice binder and back up material that comes with the system. Really helpful on phone from time I ordered it till the day I received it. Bought it to play Aion and since have played Tera Online, and now Guildwars 2. Added another 560 TI and some more Ram to run my 3 27" monitors. This pc is so quiet and powerful. Its almost time now to have them build me some more for my boys getting ready for College. Thanks guys for a great pc and I am writing this review a year and a half after I received my computer, so that is saying something. Thanks"
"Recently upgraded my computer through Puget. Their team reviewed my comments on my part choices/needs and let me know the set up I selected would fit my needs. Having reviewed my needs, they pre-rigged my machine for existing hardware I wanted to transfer over once it was delivered which was very cool. I have bought a previous computer from them a few years back and they again have failed to disappoint me. Defiantly recommended."
"I wanted to provide my feedback on the sales experience I had with Puget Systems over the past two weeks. Like many others who have provided feedback, I have had PCs from mainstream vendors and custom builders for over 18 years, and the quality of both computer product and customer service has varied greatly. In recent days I discovered that getting a computer customized to my specifications has become problematic--most mainstream vendors will only sell a system that is "minimally customizeable". In other words you buy what they have already built. My current computer was starting to show signs of age, so I was faced with doing just that, when I executed a search on "custom computer builders", and came across Puget Systems. Exploring their web site, I discovered not only the top flight products they offered, but the ability to customize a product I hadn't seen elsewhere in some time, and the quality of the components they provide in a computer build. I highly recommend if you're in the market for a new PC, take a strong look at Puget Systems. Not only do they provide excellent products, they also match that with outstanding customer service!"
"FANTASTIC!!!!! I have been trying to think of something to suggest for an improvement, but have not been able to come up with anything. From online chat before ordering with someone who knew what they were talking about, to the professional advice in the ordering pages, to the wonderful options (most of which are NOT available anywhere else I have found), to the ability to add specific options that are not normally available, to the wonderful tracking system that told me everything that was going on and allowed me to follow the order right to my door, to the finished product which is EXACTLY as ordered, everything was done right!!!"
"Must admit I had seen their ads on a photographers network website but had not given them much thought until I decided I wanted to build a best of breed machine for image processing...they came highly recommended by a world class wildlife photographer so I gave them a call. Must say I was blown away with their value add as they helped me craft a system that is ideally suited for my goals, that is scalable and more.I also was very impressed with the web tools they give you to help configure, track and more...very impressive to say the least. Customer followup is also outstanding as you send them an email and responses come back very quickly. Clearly a very well run and well thought out company that I would recommend without hesitation."
"I got my system from Puget a month ago, so I've had plenty of time to discover issues. There have been none. I'm very pleased with the shopping and purchase experience with Puget. They're responsive, knowledgeable, and take every purpose seriously. These PCs are in a class apart from any name-brand system. Whereas a major mfr might compromise on the quality of a motherboard or power supply, at Puget you pick from pre-selected, top-quality components, and the staff can guide and review your selection. They want you to be really pleased, and it shows every step of the way. You get a full printout of all bench tests along with your system, including BIOS shots (in case you mess up your system). Really smart stuff. You get zero bloatware on the system, and you get a real recovery disc (not a hidden partition). These guys are aces with me. You'll be happy long after forgetting the additional expense you spent to get top gear, professionally installed and configured. "
"Professional service completed in a timely manner with expert support."