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Product & services pricing
3.63/5
Chance of future purchase:
4.88/5
Shipping & packaging:
4.29/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-06-06

Fantastic Service and Quality Products

"Puget has a great knowledge base and their PC builds are fantastic. Customer services is extremely fast and the builds are completed quickly as well."

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Verified
5/5

2018-06-04

No nonsense, just a superior product!

"I love dealing with Puget. No nonsense, just good products and service!"

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Verified
5/5

2018-05-25

Excellent and unique computer!

"So far So good! It has only been a week and the new computer has been quietly and smoothly whirring along, non-stop. Graphics are excellent hd content, but other than that, this system appears to be longsuffering through most anything. and tasks seem to be done easily without much strain on the system. The cooling fans will spool up a tad when watching some Thanks for building a powerful system with many options of hardware. I will use this machine for TV & general entertainment, arcade/simulators, office, art & photography and other useful tasks. Basically it will serve as my main source of entertainment and or work (for the next decade hopefully). Thanks again. Yes, as it says on your site, there are so many low quality parts and products flooding the market nowadays. I am glad that there is a company that still takes product reliability & quality more seriously than profits and tons of simple attractive gimmicks.

Thanks again,
Chad C.
"

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Verified
5/5

2018-05-23

Their desktop systems are amazing, customer service is the best.

"I own three Puget Systems custom desktop computers, ranging from $4000 to $10,000 per machine. They are quiet, fast, and beautiful creations that last for years much like a Mac product would. I'll never buy a computer from one of the big companies again because I don't feel like the big companies have my best interests or quality in mind.

What I like the most about Puget is that they research each component heavily, and they are honest about them. I wanted to go with a certain hard drive, but they filled me in on their research and provided a much better hard drive. These guys care about what they are building very deeply, which is something you simply won't find when you buy a machine from a big box store.

Big thumbs up for the best looking cases. They're very quiet.

Another big thumbs up for not installing Bloatware.

Another big thumbs up for having the best possible website ordering system. You get to customize every component, and see what the prices are to add that component. It's transparent and strait forward. After you design it, they will contact you and make helpful recommendations about your choices. I found them to be extremely honest, and not trying to upsell components that you don't need. In fact there was no sales going on at all -- these guys are truly honest about what you need in a system and what might be overkill.... and this is coming from a guy with a $10k desktop computer.

They have the best customer service in the industry. I email them and get a response back from an intelligent person in Washington state lickety-split. Try getting that from one of the big industry players. You'll get routed to some lowly paid rep in another country after being on hold for 20 minutes. No thanks!

If you care about your computer, and you should because its something you use everyday, Puget is worth it. These guys are the Rolls Royce of the computer world, and you'll be treated as such.

"

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Verified
5/5

2018-05-20

Puget Obsidian 2018

"I've been ordering computers from Puget for just over 10 years, they've always met or exceeded my expectations. When I opened my shop 5 years ago I thought I'd save a few dollars by buying Dell systems for basic office needs. I did purchase a system from Puget for my graphics person. As we've grown I purchased a Dell system in January 2018, it's so much slower than the Puget system I purchase in July 2014. I did a complete windows 10 reinstall on the 2018 Dell, getting rid of all the bloat ware (about 6-hours of rebooting and installing windows 10) and yet my Puget 2014 system boots up in about 20 seconds, the Dell about 2-3 minutes.
My new obsidian is even faster, and quieter. It arrived without any bloatware. I reinstalled all the applications I use and have my new system up and running for work on Monday. SSD drives make installing so very much faster.
In short pay a bit more upfront so you and your staff can spend more time working on projects than waiting for you computer to boot/catch up to you.
I submitted my order on a Friday afternoon and had it the following week, after a 2-day ship to my location. So within 5-working days I had a custom built working system.
"


Verified
5/5

2018-05-17

Great experience

"Puget is my go to for workstations and performance PC's. They know their stuff, they test all components to insure cross compatibility, and they know what works best for your specific work load. Truly experts in the field"

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Verified
5/5

2018-05-14

Best PC buying experience!

"I had been a mac guy for the past 15 years. With the decline of Apples support for creative professionals, specifically 3D rendering, I turned towards a PC. A friend of mine told me about Puget Systems. I was impressed with the research articles they were publishing. They are setting the standard for custom PC building. I purchased my system three weeks ago and have not regretted it at all! I know they will support me with any future questions and concerns, looks like I'll be a lifetime Puget customer!"

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Verified
5/5

2018-05-12

Amazing company

"Puget Systems is an amazing company. I appreciated their integrity by suggesting components I really needed and discouraging upgrading when I didn't really need it. They have been very responsive to any questions. My system arrived yesterday and is a dream. Not one hitch."


Verified
5/5

2018-05-09

Puget Systems is our new supplier!

"This was our companies first system from Puget Systems, but it won't be our last. Even the president of our company remarked about the cost savings when comparing to other custom computer builders we got quotes from. The design phase was a breeze because of the knowledgeable and friendly consultants who answered every question we had and even went as far as to show us data to back up our final design choice. The shipping was quick and actually got here before the estimated timeframe we were given initially. They sent emails with progress updates and pictures of the system throughout each phase of the building and testing process. A copy of all testing data was also shipped with the unit in the users manual. We have had the system up and running for 2 weeks now and the person using this workstation has had nothing but good things to say about this unit. If your in need of a new custom PC, please do yourself or your company a favor and at least speak with them about how they can help make that a reality, you won't be disappointed!

Thank You!
"


Verified
5/5

2018-05-03

Excellent as always!

"I buy a new system every couple years, as I program for a living. This system was for my wife, and was needed rather urgently. Puget was able to get us exactly what we needed, and managed to do it in 7 days from first starting configuration to arrival. The only trouble I've ever had with any of the 5 systems I've previously bought from Puget was a failed graphics card, on a system 5 years old, and they were completely helpful even on an old system. As long as they continue to deliver top-notch systems with excellent service, I will never buy a computer anywhere else. I need powerful, quiet systems to develop server software, and having them vet and burn in quality parts means I don't have to spend a couple weeks doing it myself. They are awesome!"


Verified
5/5

2018-04-27

Just Great !

"Great customer service, great advices and perfect products. To work with quiet computers is so relaxing... I am wondering how we did before !"

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Verified
5/5

2018-04-26

Well built and arrived fast!

"Tested well during construstion. Lots of notification to see progress happening.
"

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Verified
5/5

2018-04-26

Excellence

"This is the second computer purchase from Puget. I couldn't be happier. Matching software to a computer that will out perform is always a plus. We WILL be purchasing more. Great Job guys!"

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Verified
5/5

2018-04-26

I recommend to anyone getting a PC

"After making my own quote, Puget inquired into my uses, and with a surprisingly deep understanding of my needs modified the PC to be both more powerful AND cheaper.

Put together beautifully, ran right out of the box, and super easy to upgrade in the future myself if I wish to.

And customer support is top notch. Tech support is the #1 reason I tell friends to use Puget instead of building themselves. Having that lifeline when some random issue occurs is such a huge relief.
"

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Verified
5/5

2018-04-26

Best custom workstations

"I've bought my past 3 gaming rigs and workstations through Puget and can't recommend them more. Their reps are really good at recommending what hardware you may want based on your needs. I also appreciate they don't try to up-sell you into anything beyond what you need as well. All through the build process, they give you updates on the status of your order, thermal images bench marks, etc.

Also, the way they organize the internals of the desktop towers is fantastic. When it comes time to eventually upgrade something inside, you won't find a mess of wires hanging everywhere.
"