"I am firmly pro-Apple when it comes to OS, but I work mostly in Premiere and After Effects, which have very specific and strange technical needs that Apple computers don't handle well. If you're an editor or VFX artist like me, I highly recommend buying a Puget.

I have built my own computer in the past, but I'm really a software nerd-- not a hardware nerd-- so I always get stressed out when I'm buying a new computer. These guys walked me through every single thing I needed in my work station for it to handle all my needs.

Not only that, but once you've ordered it, they show you DOZENS of status updates and pictures of your computer being built to demonstrate the care that goes into testing your machine. That means a lot when you're buying a machine for professional work, and it was especially helpful because I needed the computer for a specific job that month (and it eased my nerves about when the machine would arrive, haha).

Every detail in the computer is well thought out. Mine has 1 SSD for all my software, 1 SSD for project files and cache, and another regular 6tb hard drive for media (with lots of space to add internals). The chassis has lots of well-placed ports and all the cables are nicely wrapped inside. Plus, my computer is stunningly silent.

When they ship it, it comes ready to use with all the high quality cables you might want, plus a mix of VERY easy to read instructions along with all the tech documentation a real hardware nerd could ever dream of.

More companies like this one, please."

"I have purchased PCs from Puget for years and they are absolutely fantastic - quiet, fast, reliable - and the service is top notch. I'm committed for life."

"My studio purchased a high-end workstation for post production color & visual effects about 8 months ago from Puget.

The system itself was exceptionally well built, performs up to expectations, and runs nearly silent even under heavy workloads (seriously, if you're on the fence about the extra sound conditioning option, just do it, it's the best I've ever heard). They also provided extensive documentation, testing reports for every component in the workstation, and even a very entertaining IR heatmap of thermal distribution inside the case.

I have lots of experience building my own PCs, so if they just sold a well built machine I wouldn't have that much to say about Puget. What's really impressive has been the customer service:

1.) Puget runs verifiable tests for many of their components, published on their blog, so you have realistic expectations for the price / performance ratio of build options. Even if you don't buy from Puget this is a great resource.

2.) Sales department was very helpful during our purchase and had no problem accommodating multiple customization requests that were not available from their online configuration system, even down to my preferred wiring layout for power delivery.

3.) When we had a component die on us after half a year of use, Puget immediately responded to the issue with a very reasonable "common-sense" verification of the problem (i.e. trusting my testing & diagnosis instead of making me run through generic steps in a support manual). Within 2 business days they'd sourced a new part that wasn't even in their inventory and had it overnight to my office, and we were back up and running.

Things break, it happens with all tools, but I haven't heard of another OEM or system integrator who provides this level of service. "

"Excellent advice. Excellent performance so far. The combination of the best components and knowledgeable slaes advice produced a system which does everything I need in my photography. I truly believe it will be a system that stands the test of time."

"Great customer service and, of course, the best computers ever. Thank you, Puget! Hope to buy another down the road."

"I called and got a human (Jeff) who not only spent time with me, but knew exactly what I was asking and was incredibly knowledgeable. I was looking to move away from my aging Mac Pro to a faster machine for photo editing. Puget had all the stats and explained not only what I needed, but why I needed it. I had done a lot of research beforehand. They corroborated what I already knew and even had more data to add.

Puget is incredibly communicative during the build process, I always knew what was going on with the build and, for the most part, during shipping - FedEx leaves a lot to be desired.

I was concerned about how quiet the machine was going to be and they assured me that it would be almost silent (aside from the heavy duty graphics card I chose) even though they don't use liquid cooling in the configuration I ordered. They weren't kidding. It's actually quieter than the Mac Pro, which is incredibly quiet.

So far, I couldn't be happier with the buying experience and with the machine I purchased. I'm still loading all my data on to the machine, and I'm looking forward to getting some high-speed editing done soon.

Thanks, Puget!"

"I HAVE PURCHASE 3 COMPUTERS FROM PUGET COMPUTERS...BEST IN PRODUCT, SERVICE, KNOWLEDGE.
YOU CAN PAY LESS BUT THEY ARE WORTH THE PRICE."

"This is our 5th computer from Puget. Very satisfied!"

"This is the fifth computer I've bought from Puget, starting in 2011. They've always been great through the whole lifecycle: configuration, attention to detail during build, testing, and support. I had a couple of small issues this time, and they resolved both quickly and well. "

"I requested a custom delivery date, they delivered just as promised with no extra charges.
Whenever I call support I get somebody who understands PCs, is willing to talk, and who i can understand. no script kiddies here, just real live professionals."

"I've use Puget for many many years and have gotten several computers from them. Never had a problem."

"This is the second high-end computer I have purchased from Puget Systems. There is a reason for that, they excel in what they do. I wanted a high-end system for gaming, graphics and photography that was quiet and had low power consumption. My custom system did all that. They did everything I asked for, even pre-wiring the box for my current data drive so didn't have to tie the cables in with the others. They are very good at keeping you up to date about the status of your order. The information is updated on your account page. They even provide photos of all the BIOS settings for reference. I even asked them to ship my order so it would arrive on a certain day and they did that. I have no complaints about them and nothing but positive things to say. They were even much faster assembling, testing and shipping my order than I though possible. I received it 2 weeks before I really expected it.

They provide a nice manual for your system, a backup USB and your software disk.

Service is great. I shipped my 2+ year old system back for repair of a problem I couldn't fix myself and it only cost me shipping to them.

If you want a custom system from a company that really cares about what they do and give great service, go with Puget. I can't recommend them highly enough, my next custom PC will be a Puget PC.

"

"They promptly responded to my questions and preemptively checked to see how things were running regularly. "

"It was a pleasant experience from specifying a system to receiving it and setting it up.
The communication with my sales person was excellent and the build was done in a professional manner. It was nice to be able to track the progress of the build on their website."

"Absolutely unbelievable experience! Viewing the whole assembly process and knowing who participated in assembly and testing is awesome. The first time in many years of buying and using computers I was able to see the results of the tests and performance benchmarks. The help provided by your sales and service teams was great. By the way, your website actually works and this also was a brand new experience for me. So to make a long story short you guys are the best and I would recommend Puget Systems to anybody who needs a new computer."