"Good products and easy site to use"
"exactly as stated and a week early!
"
"quick easy to the point and saved several hundred dollars compared to my local supply house"
"Quick delivery for stock items .packaged and processed professionally. "
"Great service and great product. Thanks."
"Shipped and delivered as promised and in timely manner!"
"Very easy to navigate web page. And all the information was present that I needed."
"Took a week from when I ordered the product to when it actually shipped. That's to long, I won't be ordering from you guys again. "
"Delivery was very quick,
and it was exactly what i ordered and
Hoped for. Thanks, Rob"
"A little complicated getting the quote. And a little more complicated getting the information for the Certificate of Origin."
"Part arrived as promised with excellent packing, will recommend to any one. Easy to navigate site helped me to find the part I was looking for!!! Finally fairly priced. "
"Great website, Fast shipping, well packaged, product arrived as advertised. Will buy from these guys again and I highly recommend them!! "
"Everything went perfect. Part delivered on time and worked fine."
"My pump arrived as promised, it was the right model and when installation was complete, operational performance was checked and in accordance with specification."
"Item was fairly priced and was shipped/delivered very timely. Excellent service."
"Not a lot of communication, but product was delivered within a good time frame, in good condition and as described. My item was shipped freight on a pallet, so perhaps an unusual order. Very good price, and part was in stock, where others did not have it. Would recommend. "
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:
“We're sorry about the long shipping time, but the item was actually out of stock when your ordered it. Out stock items can take up 2 weeks to receive and you received yours in a week. At the time of your order our website did reflect that the item was "out of stock" and that it could take up to two weeks to receive. Conversely, our in stock item typically only take 1-3 days to ship. Regardless, we don't like to leave customers unsatisfied so we will be sending you a $5.00 off your next order coupon code via e-mail to make amends.
Thanks,
Pump Products”