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Product & services pricing
4.29/5
Chance of future purchase:
4.47/5
Shipping & packaging:
4.40/5
Customer service:
4.36/5
Return/Replacement policy:
4.25/5

5/5

2022-12-02

My nostalgia

"I owned this model Daisy when I was 10, 66 years ago. This model is the best, in my opinion, BB gun ever sold by Daisy. "

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5/5

2022-12-02

Another Excellent Experience @ Pyramyd Air

"I ordered the Springfield Armory M1A yesterday after calling Customer Service for some advice regarding the Affirm financing. Got all my questions answered in a positive manner and went on-line and placed the order with ZERO problems taking advantage of some significant Cyber week savings. Thanks ya'll! Another great shopping experience with one of my favorite companies! Merry Christmas to all and God Bless you! Keep up the good work! It is worth the work!"

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2/5

2022-12-02

False advertisement

"Placed an order for a pcp rifle that showed to be in stock. A short time later I received an email stating rifle was back ordered. Customer service could not say when or if the rifle would be in stock. Checked web page next day still showed rifle was in stock. That’s FALSE advertisement. Why not display actual stock on hand?"

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5/5

2022-12-01

Satisfied

"My experience was great. The products were easy to find and the check out process was easy to complete."

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5/5

2022-11-30

Big Discount!!! Big Sale!!!

"It was smooth, as a returning costumer and big fan of Diana brand."

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5/5

2022-11-28

Great company

"They have great customer service and the buy three tins of pellets and get the fourth free is great."

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5/5

2022-11-28

Great site for air/CO2 guns

"I've purchased two pellet guns from Pyramyd, in the last couple of years, so I'm not a gigantic consumer, but I am a very satisfied customer. This website is so well organized that I can find what I want, without being bombarded by superfluous ads and intrusive popups. I was incredibly painless, compared to my experience on other online shopping sites. I also appreciate that I don't get deluged with a flood of e-mail ads. Great experience."

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3/5

2022-11-25

Not bad, But not great

"My gun shows up with a broken stock. It shows up on Saturday so I wait to the next day they are open, which is Monday. My order was given a return label that I had to print, then drive all over town to find a fedex. I was given an extra 20 bucks for my time in the form of a store credit. My new gun shows up 2 weeks later and the stock was not broken, but there is a scratch in the stock. I am opting not to go through a return again, I can live with the scratch. I would have thought that since I already had to return a product the next one would get uber inspected. "


5/5

2022-11-09

More than a reseller - they're supportive and responsive

"I'm a relatively new airgun hobbyist (just over two years) and I've found Pyramid Air not only a wonder reseller (wide selection, great pricing); but supportive and informative. I've also spoken with customer service and gotten excellent advice that had me shooting again within the hour. I'll continue to buy from Pyramid Air - in fact, I just did again this week!"

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5/5

2022-11-08

Easy to use website

"was able to find exactly what i was looking for very quickly and for a great price!!!"

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5/5

2022-11-07

Incredible Customer Support!!

"I ordered a product from Pyramid Air. I could have used another online service, but I like keeping my purchases local to the good ol' US of A when I can. I received the product on time but a small part of it was missing. This was an unusual situation. I called PA Customer Support. They were flawless and impressive! The rep listed to me and immediately recommended a course of action. In summary, I just sat there and received no less than Platinum Level Customer Service. I am just an everyday customer. I don't spend zillion$ with PA. (Wish I could!) They treated me like my business was priceless to them. Great selection of products at fair prices that are backed up by Customer Support excellence that can only be delivered by the USA. Inspirational! Yeah, I recommend Pyramid Air... and then some!"

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5/5

2022-11-06

Very Easy

"Easy to find whatever your looking for. "

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5/5

2022-11-05

Umarex Gauntlet 2

"Lots of very valuable information on the site. Good prices. Fast shipping. "

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2/5

2022-11-04

Pyramids choice of shipping method

"I bought a air pistol for 129.95. I noticed on their catalogue that i was eligeble for 2 day free shipping on order of 150.00. I increased my order for over 150.00. i noticed imediately that they were shipping my order by UPS Smart Post (bad choice) I have had bad experinces with that shpping method. I called customer service imediately to see if they would change the shipping method. They said i chose that shipping method and they would not change it. I don't recall choosing that shipping method but they could have changed it because it had not yet shipped. Oh well, i know what to do whhen i place future orders"

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4/5

2022-10-31

Bandit

"Web site worked fine and easy to use. Sort bummed. I received a $10 off, offer after I made the purchase, especially since this gun went up $20 in price let month. ;-("

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