"My wife recently had eye surgery and needed a high-quality lighted makeup mirror with magnification. I had the good fortune of speaking with Sara at Quality Bath about a Baci mirror we had been considering. She was able to advise us about the specifications, optional features and the quality of the Baci BSR-321. It will be a perfect fit for my wife's vision needs.
Sara also identified the availability of a discount which made the purchase of our Baci mirror more competitive than other online retailers we had considered. We're grateful to Sara for help with this transaction, and we look forward to working with her again in the future."
"Purchased our bath vanity 5 years ago, but an accident with a falling hammer cracked the porcelain top. Didn't know how to get a replacement since the vanity came as a set with the cabinet and top, with options to select number of holes and color. Made a call to QB and Dov quickly helped - looking up the original order to check on the basin options, then placed the order for a replacement. Within 4 days of the order, FedEx delivered the basin. Now have to book the plumber to come in - we're way ahead of schedule thanks to Dov! "
"Akiva at Quality Bath was very helpful. I requested a shipping estimate on a sink I was having trouble locating online, and he promptly responded with a complete quote - including a better price than what I'd seen elsewhere. He followed up to make sure I got what I needed, and I placed the order right away. I'm very happy with the whole experience."
"Akiva at Quality bath gave me very attentive service. My order was fairly large and complex ($30K worth of material from them, and Akiva saved me approx $12K). He ensured my GC received detaield specs and ensured all the parts fit perfectly together. Will use them again"
"Janet was simply incredible. 5 months after we ordered our vanity mirror, we were ready to install it, and found it was too big for our space! The manufacturer typically didn't allow returns after 90 days, but Janet contacted them and performed magic! We were able to return the mirror and order the smaller version that now fits beautifully in our powder room. Janet, thank you so much for your kindness and help! It was such a pleasure to work with you!"
"I gave nothing but great things to say about Quality Bath and their team. Stellar service, very broad and complete product set (including carrying smaller manufacturers), and a truly top notch email communications system have made me a loyal new customer."
"Akiva was outstanding! Great experience. My questions were answered promptly and, with Akiva’s help, I found and purchased the perfect vanity!"
"We found our our laundry room cabinets were arriving early and needed the sink in a hurry. Naomi was Amazing! Her "can do" approach and improvising got us our sink delivered in three days. What a great employee!!"
"Josh was the best in expediting this order for us. Everything came on time and with no hassle! Thank You for such GREAT SERVICE!"
"I didn't realize that the "mounting kit" was a must have. When I called to sheepishly request the kit, Josh, was very helpful, was quick to find my original order, the needed items and rush them off to me. Love the medicine cabinet and can hardly wait to see it mounted in my newly remodeled bathroom. Thanks for your help, Josh!"
"After opening the box containing my Blanco Laundry Sink, I noticed some cracking. I contacted Adina in Quality Bath Damage Department.
She went to work immediately, Emailing me a request for some photos.
After sending the photos, I received an Email back within 5 minutes requesting a few other photos.
After sending those photos, Adina Emailed me back saying she would send a replacement sink.
Start to finish, about 35 minutes.
Best and fastest customer service I can remember ever recieving!"
"I had a problem with my hansgrohe trim. They sent me the wrong part. Upon speaking with adina she took care of the problem promptly and was very efficient. She is a real asset to your company and your lucky to have someone working for you like that. Good luck and Thank you. "
"Great experience with them, good prices, very professional and excellent customer service. Avina was "
"Great customer service experience. Adina solved all my issues quickly, completely, and was a pleasure to deal with. "
"Very professional customer service . I had a drip leak on my one year old faucet . Adina took care of it and in 24 hours I had the replacement parts shipped to me . Thank you "