"I want to recognize Baila for her wonderful assistance with my order! She was very responsive and helpful. I really appreciate Baila for following through with support for my order. Because of her helpfulness I will continue to order from Quality Bath. She's professional, supportive, kept me informed, answered questions, and was very respectful."
"Had great service and quick response to my emails when I originally started looking and once I placed my order the great communication continued. Very pleased with the service I’ve received. I did have an item arrive with damage and it was taken care of right away and I was even contacted by another person from Quality Bath to follow up and make sure everything was being taken care of. I would highly recommend this company. "
"Customer service is prompt and friendly, Lea helped us replaced the shipping damaged sink even though we forgot to check the damaged after we received the sink for more than one week. Thumb up!"
"This is my first experience with Quality Bath and from start to finish the staff have been extremely helpful and responsive to all questions. The vanities arrived faster than originally quoted and though one did have some issues, an equitable solution was offered and initiated immediately upon our acceptance. Thank you to Jack in sales and Janet in customer service."
"The product I ordered was delivered with in the week and was in good condition too. There customer services are great, they explained everything about the product with detail."
"We ordered a small bath vanity from Qualitybath.com but had to cancel the order due to the timing of delivery. Janet from Returns worked with us through the return process and was a true professional. She was timely in her responses and ensured that we received our refund in a timely manner. While this purchase did not work out, we will use Qualitybath.com in the future because of the customer service."
"Originally quoted 6-8 weeks lead time, Quality Bath exceeded expectations by delivering in less than 2 weeks! Excellent communication regarding shipment/tracking and when I called about questions/concerns I was immediately connected to a customer service representative. Additionally - pricing was lowest of all online and local suppliers.
Overall a great experience working with Josh and the Quality Bath team. I wouldn't hesitate for a second to do business with this organization again!
Thank you!"
"We ordered the Rohl Shaws farm sink it’s was delivered within three days. Upon arrival we realized the the logo on the sink was a bit blurry and repainted over. We reached out to the team and they were able to replace it for us right before we installed our counter top with a new replacement.
We are very happy with our purchase and their customer service. Highly recommended. "
"Had a great experience with Jack and quality bath. Ordering was simple and Jack was extremely knowledgeable and helpful as went through my myriad of questions. Pricing could not be touched (our local contractor said quality bath prices for our kitchen sink and faucet were better than their cost). Great follow up on questions. Would highly recommending calling Jack ***-***-**** !"
"Very helpful customer service. Product delivered on time, in great condition, and at a price better than local retailers. Will buy through Quality Bath again."
"Where do I begin? I looked everywhere for stylish 28” wide vanities for my small-bath remodel and almost gave up until somehow the right search term brought me to a QB Vanity (by Perlatto)... I kept browsing and found amazing Graff fixtures to pair with it. I was so impressed by the website which also informed me that each order is carefully reviewed for compatibility amount the chosen products that I knew I had to go this route! And let me tell you how amazing Avi is!!! He was more responsive and informative about fixtures than the contractors I’m paying an arm and a leg for! I truly had an unprecedented customer service experience with Avi. My products have not arrived yet, I knew to expect this, but I am so excited to get them when they arrive and I know I’m in good hands with this company. I’ll be using them for my other two bathroom remodels when the time comes!"
"From start to finish Sara provided excellent customer service. She was prompt, helpful, knowledgable and able to assist in a large complex order with many moving parts. "
"When an unfortunate crackling of my Rohl sink occurred I received Excellent communication and service from Janet!"
"very quick and easy to work with ."
"We purchased the Blanco Précis Super Single Sink. It was shipped quickly and arrived safely, but we found a small blemish in the side. We worked with Akiva to get a replacement and received wonderful customer service. Our issue was resolved quickly and I would definitely do business again with Quality Bath!! Thanks, Akiva!!"