"I had a pretty extensive hardware order for my kitchen...I was happy to find the exact size and style I wanted online, and even happier when my order arrived (quite quickly, btw) -- picking up the knobs and pulls, I could feel the "heft" of quality. Also, every piece I ordered was there...no having to wait on any missing parts. Highly recommend!"
"I ordered everything here for my master bath remodel . The service was exceptional from start to finish. BUT the real test came when I had questions and needed to order a new part . Adina not only was able to answer my plumbers question on how to make something work but also ordered a part I needed all within minutes of when I emailed her! It’s the kind of service that makes you realize you made a good choice...
Thanks again Adina and quality bath!"
"I ordered a mirror to go with the vanity I purchased. Delivery was quick and the mirror looked exactly as I expected. "
"I ordered a bathroom vanity, and the product looked very different in person compared to the online photo. I inquired about returning the unwanted item, and the return policy is TERRIBLE and highly punitive to the customer. I would have been charged $364 for shipping (to cover the initial shipping fee and return shipping fee), plus a 20% restocking fee ($168). So, to return the item, I would have been charged $532 total. I recommend choosing another company to work with, one that has policies friendly to the consumer. Such a disappointment."
"Quality Bath is absolutely awesome! The prices are quite low and the delivery was quick. Now my bathroom looks really high quality."
"Janet is great and she was quick and efficient with resolving my delivery issue.
In the past I had a similar issue with decorplanet online store and took them almost two month to address the issues that happened because of several errors on their end.
Thank you very much, will use your company again and recommend to my friends. "
"Had a great shopping experience! Could have ordered things online, but my salesman Avi provided exemplary customer service - very responsive and efficient in communication and worked after hours to take my order and replying emails. When delivery company failed to reach me because I was busy on another line, QualityBath immediately got notified and tried to reach me in email. I certainly feel QualityBath cares about her customers and service is dependable. I become a return customer. I contacted Avi later for two big purchases - recieved responses immediately. Definitely will do business again! Thank you!"
"Adina and Josh were both very helpful! Josh let me know of a couple of items that I had mistakenly ordered that otherwise would have had to be returned. It is not common to have someone so attentive to your individual order. Adina contacted me personally to let me know the status of my shipment. Look forward to working with Quality Bath again in the future!"
"Great service with competitive pricing. Love the look and would definitely purchase the drain again."
"Received all products in a timely manner andnfor a fair price. When I had a warranty issue they assisted me in obtaining a replacement part without a hassle. It has been excellent working with Quality Bath. "
"The drain was perfect. Exactly what I needed to complete my bathroom make over"
"Our order was fufilled wuickly and the faucet was competitively priced and high quality."
"Competitive prices, fast shipping, and when a mistake with one of the items occurred, Adina from customer service went above and beyond to rectify the problem. Thank you!"
"I loved my experience with Quality Bath. Dov was accommodating and efficient at putting together an order for me and quoting prices for items that weren't on the website. Can't wait to get my new Rubinet faucets and shower! Thank you!"
"Placed order, RKiki immediately communicated the status and discussed the potential backorder and promplty responded to all my questions and communicated as soon as better news from the mfg was received! Highly recommend!"